Posted Mar 25, 2026 196 views
We are looking for a professional and client-focused Customer Service Representative to handle all communications related to possession matters. This role requires ensuring clear, timely, and accurate communication with clients while collaborating closely with internal teams to support a smooth and well-organized possession process. The ideal candidate will be committed to delivering exceptional service and maintaining strong client relationships throughout the entire possession timeline.
Key Responsibilities
- Serve as the primary point of contact for clients regarding possession status, procedures, and required documentation.
- Provide timely and accurate updates to clients, ensuring transparency and clarity throughout the possession process.
- Collaborate with internal departments to address client inquiries, resolve issues, and streamline possession timelines.
- Maintain detailed and up-to-date records of all client interactions and possession-related information.
- Consistently follow up with clients and internal teams to ensure the closure of all pending matters.
Required Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Proven experience in customer service or client handling is preferred.
- Strong communication and interpersonal skills to effectively engage with clients and internal teams.
- Good coordination and problem-solving abilities to manage multiple tasks and resolve challenges efficiently.
- Proficiency in MS Office applications.
Preferred Qualifications and Benefits
- Experience in real estate or possession-related matters will be considered an advantage.
- This is a full-time position with a monthly salary range of Rs40,000 to Rs60,000.
- The role requires working in person at the designated work location.
This position offers an excellent opportunity for candidates seeking to grow their career in customer service within the real estate or possession management sector. If you are organized, client-oriented, and possess strong communication skills, we encourage you to apply.
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Future Developments Holdings Pvt
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