Customer Service Representative

Core Edge Solution is seeking confident, motivated, and professional individuals to join our team as Customer Support Representatives (CSR). This on-site position is based in Gulberg, Lahore, with working hours from 8:00 PM to 6:00 AM, Monday through Saturday. The role involves engaging directly with customers to provide timely and effective support, ensuring a positive experience while meeting individual and team targets.

Key Responsibilities
- Communicate professionally with customers and prospects through calls.
- Handle customer queries and provide appropriate assistance promptly.
- Make and receive calls in a courteous and professional manner.
- Maintain accurate records of customer interactions and follow-ups.
- Achieve assigned targets and actively contribute to team goals.
- Uphold a positive and professional attitude throughout all customer interactions.

Required Qualifications
- Excellent English communication skills, both verbal and written.
- Confident and professional communication style.
- Strong interpersonal skills with the ability to handle customers effectively.
- Ability to work efficiently in a target-oriented environment.
- Comfortable working the designated night shift on-site.

Preferred Qualifications and Benefits
- Previous experience in Customer Support Representative roles, call centers, telemarketing, or related fields is preferred.
- Join a professional work environment that fosters growth and learning.
- Competitive compensation package offered.
- Opportunities for career development within the company.

Core Edge Solution invites interested candidates to apply and become part of a growing team dedicated to delivering excellent customer service.