Job Overview Graymines is looking for a professional and customer-focused Customer Service Representative to handle customer inquiries, provide accurate information, resolve concerns, and ensure a positive customer experience. Responsibilities

  • Handle customer inquiries professionally via calls, messages, and other communication channels.
  • Provide accurate information about the company's products and services.
  • Resolve customer concerns efficiently and escalate complex issues when necessary.
  • Maintain clear records of customer interactions.
  • Follow up with customers to ensure satisfaction.
  • Coordinate with internal teams to address customer needs.
Requirements
  • Strong verbal and written communication skills.
  • Good problem-solving and interpersonal skills.
  • A professional attitude with a customer-focused approach.
  • Ability to work effectively in a team.
  • Previous customer service experience is preferred.
Benefits
  • Company-provided pick-and-drop transportation.
  • Professional working environment.
  • Opportunities for learning and career development.
Job Type: Full-time Pay: Rs50,000.00 - Rs90,000.00 per month Work Location: In person

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Age:
18 - 65 Years
Career Level:
Mid-Level
Maximum Experience:
5 Years
Apply Before:
Oct 28, 2026
Posting Date:
Oct 22, 2026

Gray Mines

· 11-50 employees - Karachi

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