Customer Service Representatives- CSR- Night Shift

We are currently seeking Customer Service Representatives (CSRs) to join our team in Gulistan-e-Johar, Karachi. This opportunity is ideal for freshers as well as experienced candidates who are eager to develop their careers in a professional and supportive environment. The role offers competitive compensation along with comprehensive training for new hires. Female candidates are especially encouraged to apply, and convenient pick-and-drop services are available for female staff. The position involves working night shifts with flexible timing options, and it is not sales-oriented nor target-based.

Key Responsibilities:
- Deliver excellent customer service with clear and effective communication in English.
- Manage customer inquiries and provide timely resolutions during assigned night shifts.
- Demonstrate punctuality, dedication, and a strong work ethic.
- Exhibit leadership potential by taking initiative and contributing positively to the team environment.
- Adapt to shift schedules ranging from part-time to full-time night hours.

Required Qualifications:
- Minimum education level of O/A Levels or Intermediate.
- Fluency in English communication, both verbal and written.
- Willingness and ability to work night shifts as per the schedule.
- Fresh candidates are welcome and will receive full training to excel in the role.
- Female candidates are strongly encouraged to apply.

Preferred Qualifications and Benefits:
- Competitive monthly salary ranging from PKR 35,000 to 45,000, with an excellent commission structure.
- A professional and career-oriented workplace that fosters growth and development.
- Friendly and motivational work culture that supports employee well-being.
- Opportunity to grow within a well-established organization.
- Pick and drop facility available exclusively for female employees.
- The role is not sales-based and does not involve meeting sales targets, focusing instead on customer service excellence.

Shift Timings:
- 8:00 PM to 2:00 AM (part-time)
- 8:00 PM to 3:30 AM
- 9:00 PM to 4:30 AM
- 10:00 PM to 4:30 AM
- 11:00 PM to 4:30 AM

This position is open for both full-time and part-time employment. Candidates should reside near Gulistan-e-Johar, Karachi, to ensure timely attendance and convenience.

If you are motivated, punctual, and ready to take on a customer service role with growth potential, we encourage you to apply and become part of our dynamic team.