Customer Service Representatives (CSR) & Self Verifiers

Strive BPO LLP, based in Rawalpindi, is expanding its team and looking for motivated professionals to fill the roles of Customer Service Representatives (CSR) and Self Verifiers. This opportunity suits individuals who excel in fast-paced environments and are eager to advance their careers within a professional and supportive organization. The company values dedication, effective communication, and the ability to adapt quickly to changing demands.

Key Responsibilities:
- Deliver exceptional customer service through clear and effective communication.
- Address and resolve customer inquiries and concerns promptly.
- Accurately verify information as part of the self-verification process.
- Maintain a professional demeanor and confidence when interacting with clients.
- Adapt to the fast-paced and dynamic nature of the work environment.

Required Qualifications:
- Prior experience in BPO or call center roles is preferred but not mandatory.
- Strong verbal and written English communication skills.
- Ability to communicate confidently and professionally with customers.
- Minimum age of 18 years.
- Fresh graduates with potential may be considered for appropriate positions.

Preferred Qualifications and Benefits:
- Competitive basic salary ranging from PKR 35,000 to PKR 100,000+, based on experience and interview performance.
- Weekly and monthly incentives to reward consistent performance.
- Additional bonuses for outstanding contributions.
- Clear opportunities for career advancement within the company.
- A professional and supportive work environment.
- Night shift schedule from 7:00 PM to 5:00 AM.
- Full-time, onsite employment at the Rawalpindi office located on the 3rd Floor, Above Bank Alfalah, Block E, Asghar Mall Scheme, Saidpur Road.

Candidates interested in joining Strive BPO LLP are encouraged to submit an updated CV for consideration. This role offers a valuable chance to grow professionally while contributing to a thriving organization.