Customer Services Representative

We are seeking a motivated individual with 0 to 1 year of experience in customer interaction to join our team in a full-time capacity. The ideal candidate will be responsible for engaging with customers directly, ensuring their needs are met with professionalism and efficiency. This role requires a proactive approach to customer service and the ability to work effectively in an in-person environment.

Key Responsibilities:
- Interact with customers to address inquiries and provide information about products or services.
- Handle customer concerns and resolve issues promptly to ensure satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve customer experience and service delivery.
- Follow company policies and procedures while representing the organization professionally.

Required Qualifications:
- Intermediate or Graduate level education.
- 0 to 1 year of experience in dealing with customers.
- Strong communication and interpersonal skills.
- Ability to work effectively in a face-to-face setting.
- Basic problem-solving skills and a customer-oriented mindset.

Preferred Qualifications and Benefits:
- Candidates with prior experience in customer service or related fields will be preferred.
- Competitive monthly salary ranging from Rs 45,000 to Rs 50,000.
- Opportunity to work in a dynamic, in-person work environment that fosters growth and learning.

This position offers a great opportunity for individuals looking to start or grow their career in customer service with a reputable organization.