Customer Success Executive

We are seeking a dedicated Customer Success Executive with proven experience in managing digital marketing campaigns. The role requires working onsite during night shifts from 7 PM to 4 AM at our office located in Wapda Town, Lahore. This position is ideal for candidates who thrive in a dynamic environment and have a strong background in digital marketing campaign execution and client success management. The contract duration for this role is fixed for two years.

Key Responsibilities:
- Manage and oversee digital marketing campaigns to ensure client satisfaction and campaign success.
- Act as the primary point of contact for clients, addressing their needs and providing timely solutions.
- Collaborate with internal teams to optimize campaign performance and achieve business objectives.
- Monitor campaign metrics and report on progress to stakeholders regularly.
- Maintain strong client relationships to foster retention and growth opportunities.

Required Qualifications:
- Prior experience specifically as a Customer Success Executive handling digital marketing campaigns is mandatory.
- Ability to work night shifts from 7 PM to 4 AM onsite in Lahore.
- Commitment to a two-year contractual engagement.
- Strong communication and problem-solving skills to effectively manage client expectations and campaign challenges.

Preferred Qualifications and Benefits:
- Competitive monthly salary ranging from Rs. 100,000 to Rs. 150,000 based on experience and performance.
- Opportunity to work in a professional environment with a focus on digital marketing excellence.
- In-person work location providing direct collaboration with the team and clients.

Candidates meeting the above criteria and willing to commit to the specified contract duration are encouraged to apply. This role offers a unique opportunity to develop expertise in digital marketing campaign management within a supportive and growth-oriented setting.