Customer Support & Administrative Assistant

Frontline Atlas LLC is seeking a dependable and motivated Customer Support & Administrative Assistant to join our team on a full-time basis. This entry-level role is ideal for fresh graduates or individuals beginning their careers who are eager to develop skills in customer communication and administrative support. The position is based on-site in Township, Lahore, with working hours from 8:00 AM to 5:00 PM, Monday through Friday. No extensive prior experience is required, as comprehensive training and ongoing guidance will be provided to help you succeed in supporting our international clients.

Key Responsibilities
- Respond promptly and professionally to customer inquiries via email, chat, and other communication channels.
- Follow up on customer requests and maintain accurate records to ensure up-to-date information.
- Escalate urgent or complex issues to the appropriate team members for resolution.
- Assist with routine administrative duties including data entry, scheduling, and generating reports.
- Collaborate with colleagues to address and resolve customer concerns efficiently.
- Adhere to company procedures and maintain clear, professional communication at all times.

Required Qualifications
- Strong command of written and spoken English.
- Basic computer proficiency, including familiarity with Google Workspace or Microsoft Office applications.
- Excellent organizational skills with keen attention to detail and a reliable approach to task follow-ups.
- A calm and professional demeanor combined with a willingness to learn and adapt.
- Previous experience in customer support is advantageous but not mandatory.
- Experience working with international clients is a plus but not required.

Preferred Qualifications and Benefits
- Fresh graduates and entry-level candidates are highly encouraged to apply, as this role offers a valuable opportunity to gain practical experience.
- Frontline Atlas LLC provides comprehensive training and continuous support to help you grow professionally.
- You will be part of a friendly and collaborative work environment that values teamwork.
- The role offers the chance to engage with international clients, broadening your exposure and skill set.
- Opportunities for career development and advancement within the company are available for motivated individuals.

This position is strictly on-site at our Township, Lahore office; remote applications will not be considered. The monthly salary range for this role is PKR 35,000 to 45,000. If you are ready to start your career in customer support and administrative assistance, we encourage you to apply with your updated CV.

Join Frontline Atlas LLC and take the first step toward building a rewarding career in customer service and administration.