Customer Support & Data Entry Officer

ePOSmatic (Pvt.) Ltd., located in Islamabad, is looking for a motivated and detail-oriented Customer Support & Data Entry Officer to join their team. This full-time role operates on a night shift schedule from 5:30 PM to 2:30 AM. The ideal candidate will have strong computer skills and effective communication abilities, capable of handling customer inquiries while ensuring precise data entry and maintenance. This position is an excellent opportunity for fresh graduates to gain valuable experience in a technology-driven environment and develop their professional skills.

Key Responsibilities
- Manage customer queries professionally and promptly through calls, messages, and other communication channels.
- Provide timely and effective support by addressing basic POS-related issues and questions.
- Accurately enter, update, and maintain customer and restaurant data within the system.
- Maintain detailed records and documentation related to customer interactions and data management.
- Collaborate with relevant departments to resolve customer concerns efficiently.
- Ensure data accuracy and complete all assigned tasks within set deadlines.

Required Qualifications
- Bachelor’s degree in Computer Science.
- Fresh graduates are encouraged to apply.
- Strong communication skills to interact effectively with customers and team members.
- Proficient computer skills with a focus on data entry accuracy.
- Good typing speed combined with strong attention to detail.
- Ability to work independently as well as collaboratively within a team.
- Willingness to work the night shift from 5:30 PM to 2:30 AM.

Preferred Qualifications and Benefits
- Competitive salary package ranging from Rs30,000 to Rs50,000 per month.
- A professional and supportive work environment that encourages growth.
- Opportunities for learning, career advancement, and skill development.
- Training and development support to enhance job performance.
- Chance to work with a growing company focused on technology innovation.

This position is based in Islamabad and requires in-person attendance. Candidates interested in building a career in customer support and data management within a dynamic technology company are encouraged to apply.