Customer Support Representative /Appointment Setter (6pm-3am)

Grey Solutions provides dispatch and customer support services for limousine, black car, and chauffeur companies across the United States. Operating within popular industry software like Moovs and Limo Anywhere, the team manages calls, chats, emails, reservations, and dispatch to ensure smooth, 24/7 operations. As a rapidly growing outsourcing partner in the US transportation sector, Grey Solutions is seeking a confident and professional outbound sales representative to engage with business owners and managers, helping to expand their client base.

Key Responsibilities:
- Make a high volume of outbound calls to owners and decision-makers in US transportation companies.
- Initiate meaningful conversations focused on challenges such as missed after-hours calls, slow quote responses, dispatcher turnover, and unreliable outsourcing partners.
- Qualify leads and schedule discovery meetings for the company founder to close.
- Follow up with prospects through calls, emails, and SMS until a decision is reached.
- Accurately log all calls, outcomes, and next steps in the CRM system.
- Collaborate with cold email campaigns by calling leads who have engaged via email.
- Provide weekly feedback on prospect responses to continuously refine the sales approach.

Required Qualifications:
- Fluent, natural US or UK accent is mandatory; applications without this will not be considered.
- Proven experience in cold calling within US or UK B2B sales, appointment setting, or outbound campaigns, with measurable results such as meetings booked or targets met.
- Ability to work on-site at the Lahore office during the hours of 6:00 PM to 3:00 AM, including a one-hour break.
- Comfortable engaging in unscripted, confident conversations with business owners.
- Resilient to rejection and disciplined in meeting daily call targets.
- Well-organized with strong written English skills for follow-up communications.

Preferred Qualifications and Benefits:
- Experience selling to the US transportation, logistics, or hospitality industries is a plus.
- Familiarity with CRMs and sales tools such as Apollo, HubSpot, or GoHighLevel.
- Experience selling services or outsourcing solutions rather than just products.
- Commission structure offers up to 30% on every client brought in, with uncapped earning potential.
- Potential to earn up to $2,000 per month based on performance.
- Direct collaboration with the company founder, providing insight into building and scaling a US-focused business.
- Work in a professional, organized office environment with clear processes.
- Opportunities for career growth into senior sales or team lead roles as the company expands.

Candidates are required to submit a CV along with a 2-minute voice recording demonstrating their best cold call opening, pitching any service of their choice. Applications without a voice sample will not be reviewed.