Customer Support Representative /Appointment Setter (6pm-3am)

Grey Solutions provides dispatch and customer support services for limousine, black car, and chauffeur companies across the United States. We manage calls, chats, emails, reservations, and dispatch operations around the clock, integrating seamlessly with software platforms like Moovs and Limo Anywhere. As a rapidly growing outsourcing partner for the US transportation industry, we are looking for a confident and professional voice to join our team and help us expand our reach.

Key Responsibilities:
- Make a high volume of outbound calls to owners and decision-makers within US transportation companies.
- Initiate meaningful conversations about their challenges, such as missed after-hours calls, slow quote responses, dispatcher turnover, and unreliable outsourcing partners.
- Qualify leads and schedule discovery calls for the company founder to close.
- Follow up with prospects via calls, emails, and SMS until a decision is reached.
- Accurately log all calls, outcomes, and next steps in the CRM system.
- Collaborate with cold email campaigns by calling leads who have engaged with emails.
- Provide weekly feedback on prospect responses to continuously improve the sales pitch.

Required Qualifications:
- Fluent, natural US or UK accent is mandatory; applications without this will not be considered.
- Proven experience in cold calling within US or UK B2B sales, appointment setting, or outbound campaigns, with measurable results such as meetings booked or targets met.
- Ability to work on-site at our Lahore office during the hours of 6:00 PM to 3:00 AM, including a one-hour break.
- Comfortable engaging business owners in confident, unscripted conversations.
- Resilient to rejection and disciplined in meeting daily call targets.
- Organized with strong written English skills for follow-up communication.

Preferred Qualifications and Benefits:
- Experience selling to the US transportation, logistics, or hospitality sectors is a plus.
- Familiarity with CRM and sales tools such as Apollo, HubSpot, or GoHighLevel.
- Experience in selling services or outsourcing solutions rather than just products.
- Commission of up to 30% on every client brought in, with uncapped earning potential.
- Opportunity to earn up to $2,000 per month.
- Direct collaboration with the company founder, offering insight into building and scaling a US-focused business.
- A professional and organized office environment with clear processes.
- Potential for growth into senior sales or team lead roles as the company expands.

Applications must include a CV and a 2-minute voice recording demonstrating your best cold call opening, pitching any service of your choice. Only candidates who provide a voice sample will be considered.