Customer Support Representative - CSR

We are seeking enthusiastic and dedicated individuals to join our team as Customer Support Representatives (CSR). This role requires a strong command of the English language and the ability to work night shifts. If you are comfortable communicating effectively in English and thrive in a dynamic environment, this opportunity could be a great fit for you. Both fresh graduates and experienced candidates are encouraged to apply.

Key Responsibilities
- Provide excellent customer support through clear and professional communication in English.
- Handle customer inquiries and resolve issues efficiently during the night shift hours from 6:30 PM to 4:00 AM.
- Utilize CRM tools and systems to manage customer interactions and maintain accurate records.
- Collaborate with team members to ensure a smooth workflow and high-quality service delivery.

Required Qualifications
- Fluency in English, both spoken and written, is essential.
- Ability to work the designated night shift schedule consistently.
- Basic knowledge of CRM software and related technical tools.
- Open to candidates with varying levels of experience, including freshers.

Preferred Qualifications and Benefits
- Competitive salary ranging from Rs45,000 to Rs70,000 per month, with additional performance-based bonuses.
- A supportive and dynamic work environment that encourages teamwork and professional growth.
- Opportunities for rapid career advancement and ongoing professional development.
- This is a full-time, in-person position, providing a stable and engaging workplace.

If you meet the above criteria and are eager to contribute to a customer-focused team, we encourage you to apply and become a valued member of our organization.