Customer Support Representative - CSR

We are seeking enthusiastic and dedicated individuals to join our team as Customer Support Representatives (CSR). This role requires a strong command of the English language and the ability to work night shifts. If you are comfortable working from 6:30 PM to 4:00 AM and eager to contribute to a dynamic customer service environment, we encourage you to apply. Both fresh graduates and experienced candidates are welcome to explore this opportunity.

Key Responsibilities
- Provide excellent customer support through clear and professional communication in English.
- Handle customer inquiries and resolve issues efficiently using CRM tools and systems.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to ensure a seamless customer experience.
- Adapt to night shift schedules and maintain consistent performance during these hours.

Required Qualifications
- Complete fluency in English, both spoken and written, is essential.
- Ability to work the designated night shift from 6:30 PM to 4:00 AM.
- Basic knowledge of CRM software and related customer support systems.
- Open to candidates with varying levels of experience, including freshers.

Preferred Qualifications and Benefits
- Competitive salary ranging from Rs45,000 to Rs70,000 per month, with additional performance-based bonuses.
- A supportive and dynamic work environment that fosters teamwork and growth.
- Opportunities for rapid career advancement and professional development.
- Full-time, in-person position offering stability and a structured work schedule.

This role is ideal for individuals who thrive in a fast-paced environment and are committed to delivering outstanding customer service during night hours. If you meet the above criteria and are looking for a rewarding career in customer support, we look forward to your application.