Customer Support Representative (For US Client)

We are seeking a dedicated Customer Support Representative to join our team supporting a US-based client. This role requires excellent English communication skills and is ideal for fresh candidates looking to start their career in customer service. The position is onsite with a fixed night shift schedule from 9 PM to 6 AM, located at Gulistan-e-Johar Block 12.

Key Responsibilities:
- Receive and respond promptly to incoming calls related to appointments, inquiries, and support services for clinics.
- Provide accurate information and assist customers in a professional and courteous manner.
- Maintain clear and detailed records of customer interactions and transactions.
- Collaborate with team members to ensure customer satisfaction and efficient service delivery.

Required Qualifications:
- Candidates with O-A levels, intermediate, graduation, or undergraduate education are encouraged to apply.
- Strong proficiency in English communication is essential.
- Fresh candidates are welcome to apply.
- Applicants must be residents of Gulistan-e-Johar Mosamyat or Gulshan-e-Iqbal areas.
- This is an onsite position; hybrid or work-from-home arrangements are not available.

Preferred Qualifications and Benefits:
- Competitive salary ranging from PKR 55,000 to 65,000.
- Attendance allowance of PKR 5,000.
- Gym fee reimbursement to support employee wellness.
- Five-day workweek with Saturdays and Sundays off.
- Comprehensive medical insurance covering both inpatient and outpatient services.
- Two annual bonuses as part of the compensation package.
- Complimentary pick and drop service for daily commute.
- Free meals provided during working hours.

This opportunity is perfect for candidates looking to develop their customer service skills within a structured and supportive environment. The role demands commitment to night shifts and a professional approach to client interactions. If you meet the location and qualification criteria and are eager to grow in a customer-facing role, we encourage you to apply.