Customer Support Representative

Al Bayan Institute is looking for a confident and articulate Customer Support & Outreach Representative to join our fully remote team. In this role, you will be responsible for making outbound cold calls to potential customers, introducing our services, and generating interest and leads. The ideal candidate will have excellent communication skills and a professional approach to engaging prospects, qualifying leads, and supporting the sales process. This position offers the opportunity to work remotely with flexible hours and be part of a supportive team focused on growth and development.

Key Responsibilities:
- Make outbound cold calls to potential customers to introduce Al Bayan Institute’s services.
- Clearly explain the benefits and features of our services to prospects.
- Handle objections professionally while maintaining engaging and positive conversations.
- Qualify leads and schedule follow-ups or appointments as necessary.
- Consistently achieve daily and weekly sales targets.

Required Qualifications:
- Excellent spoken English with strong communication skills.
- Confident phone manner and ability to quickly build rapport with prospects.
- Persuasive and persistent attitude, comfortable handling rejection.
- Reliable internet connection, laptop, headphones, and a quiet workspace suitable for remote work.

Preferred Qualifications and Benefits:
- Prior experience in cold calling, telesales, or customer support is preferred but not mandatory.
- 100% remote work opportunity with flexible working hours between 7:00 PM and 11:00 PM.
- Competitive monthly pay ranging from Rs15,000 to Rs25,000, plus performance-based incentives and commissions.
- Comprehensive training provided on our services and call scripts to ensure your success.
- Supportive and growth-oriented team environment focused on professional development.

This role is an excellent opportunity to enhance your sales and customer support skills while enjoying the flexibility of remote work. Only shortlisted candidates will be contacted for the next steps. The position allows you to work comfortably from your preferred location.