Customer Support Representative (Night Shift)

Digiteazy is seeking motivated and confident Customer Support Representatives to join our night shift team based in DHA Phase 7, Karachi. The ideal candidate will have between six months to one year of customer service experience, with strong verbal and written English communication skills. This role requires handling customer inquiries through calls, chat, or email while maintaining professionalism and delivering accurate information. Candidates must be able to work night shifts consistently and demonstrate a customer-focused attitude.

Key Responsibilities
- Handle customer inquiries professionally via calls, chat, or email.
- Resolve customer issues efficiently and provide accurate information.
- Maintain high levels of customer satisfaction and service quality.
- Record customer interactions following company procedures.
- Meet established performance and quality benchmarks.

Required Qualifications
- 6 months to 1 year of experience in customer service or call center roles.
- Excellent spoken and written English communication skills.
- Ability to work night shifts consistently.
- Strong problem-solving abilities and interpersonal skills.
- Basic computer literacy and typing skills.
- Professional demeanor with a customer-focused approach.

Preferred Qualifications and Benefits
- Competitive salary package ranging from Rs40,000 to Rs45,000 per month.
- Opportunities for career growth within the company.
- A professional and supportive work environment.
- Full-time position based in Karachi, requiring in-person attendance.
- English language proficiency is mandatory.

This role offers a great opportunity for individuals looking to develop their careers in customer support within a dynamic and supportive team. If you meet the qualifications and are ready to contribute to a growing company, Digiteazy welcomes your application.