We are looking for a motivated and experienced Customer Sales & Support Executive to join our team in Islamabad (I-8). The successful candidate will have 3 to 5 years of proven experience in customer sales and support, with strong communication skills in English, preferably with a British accent. This role involves managing client relationships, driving sales, and delivering exceptional customer service to ensure satisfaction and contribute to business growth. The position is full-time and based in a hybrid remote setup within Islamabad.
Key Responsibilities:
- Professionally handle inbound and outbound customer interactions
- Identify customer needs and recommend suitable products or services
- Meet and exceed sales targets to support revenue growth
- Provide timely and effective customer support via phone, email, or chat
- Resolve customer complaints and issues efficiently and courteously
- Maintain accurate records of customer interactions and transactions
- Build and sustain strong, long-term customer relationships
- Collaborate with internal teams to enhance the overall customer experience
Required Qualifications:
- 3 to 5 years of experience in customer sales and support roles, preferably in call center or customer support environments
- Fluent spoken and written English, with a good British accent (candidates without this accent are advised not to apply)
- Strong communication and interpersonal skills
- Ability to work under pressure and consistently meet sales targets
- Effective problem-solving and conflict-resolution skills
- Proficiency in MS Office applications; familiarity with CRM systems is an advantage
- Bachelor’s degree is preferred
Preferred Qualifications and Benefits:
- Competitive salary package ranging from PKR 80,000 to PKR 100,000 per month
- Professional and supportive work environment
- Opportunities for growth and career development within the organization
This role requires a proactive individual who is passionate about sales and customer service. If you meet the criteria and are committed to delivering excellent customer experiences, we encourage you to apply. The work location is primarily hybrid remote with some in-person presence required in Islamabad’s I-8/4 sector.
Candidates will be asked to confirm their proficiency in English with a British accent during the application process.
Job Type: Full-time
Location: Islamabad (I-8)
Experience: Minimum 3 years in call center or customer support roles
Salary: PKR 80,000 - 100,000 per month