Posted Apr 22, 2026 125 views
We are seeking motivated and adaptable individuals to join our STR project team. This role requires candidates who can thrive in a fast-paced support environment and are comfortable working rotational shifts. The ideal candidate will possess a sharp, quick-thinking mindset and demonstrate a strong commitment to delivering exceptional customer service across multiple communication channels.
Key Responsibilities
Provide high-quality support to guests through chat, email, and phone interactions. Assist guests with various administrative tasks and account-related inquiries, ensuring all communications are prompt, clear, and accurate. Resolve guest concerns efficiently to maintain a high level of customer satisfaction.
Required Qualifications
Strong English writing and speaking skills with a neutral accent are essential. Candidates must be able to write in English without grammatical errors and have a good typing speed. The ability to quickly learn new systems and adapt to different shift timings, including rotational shifts, is required.
Preferred Qualifications and Benefits
A minimum of one year of experience as a Customer Service Representative (CSR) is preferred. Fluency in English with an American accent is considered an advantage. The position offers a competitive monthly salary ranging from Rs. 75,000 to Rs. 80,000, along with annual increments and performance-based bonuses. New hires will benefit from a paid training period. Additional perks include a fuel allowance, paid leaves, and a career-oriented environment that supports professional growth. The workplace culture is collaborative and fun-loving, with a strong focus on employee well-being.
This full-time, in-person role demands flexibility with working hours. Candidates with excellent communication skills who are eager to grow within a dynamic team are encouraged to apply promptly.
Skills
Job Details
Digitech Outsourcing Solution
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