Customs Operations Manager - TJ / 1906295

Our client, Aliz International, is seeking a skilled Customs Operations Manager based in Lahore with coordination responsibilities involving Karachi ports. This full-time role reports directly to the Director or Import Manager. The successful candidate will oversee customs clearance processes, ensuring all import documentation is accurately prepared and managed. Coordination with the Karachi office, shipping agents, and customs authorities is essential to facilitate smooth import operations.

Key Responsibilities

Import Documentation & Customs Compliance:
- Verify commercial invoices, packing lists, bills of lading, certificates of origin, and other import documents for accuracy prior to shipment arrival.
- Prepare complete documentation in Lahore and forward it to the Karachi branch office.
- Review HS classification, customs valuation, and applicable duties and taxes to ensure compliance.
- Utilize the PSW portal and WeBOC system for customs declarations, tracking shipments, and following up on assessments.
- Address and resolve any discrepancies in documentation and respond promptly to customs queries.
- Coordinate closely with the Karachi office regarding declarations, physical examinations, assessments, and shipment releases.
- Validate custom clearing bills, shipping-line charges, and other clearance-related expenses for accuracy.

Reporting:
- Provide management with regular and accurate status updates on all current shipments, including cost analysis, delays, and unresolved issues.
- Stay informed about changes in tariffs, SROs, and import regulations, and communicate relevant updates to management promptly.

Business Development:
- Identify and secure new clients for customs clearance services to expand the company’s portfolio.
- Advise clients on proper documentation and import procedures to ensure compliance and smooth clearance.

Required Qualifications

- Minimum of 5 years’ experience in customs clearance within Pakistan.
- Strong practical knowledge of PSW, WeBOC, import documentation, HS codes, customs valuation, duties, and taxes.
- Proven experience working with ports, shipping lines, and customs authorities.
- Excellent communication, negotiation, and problem-solving skills.
- Proficiency in Microsoft Excel for reporting and data management.
- Bachelor’s degree preferred in supply chain management, commerce, business, or a related field.

Performance Expectations

- Ensure timely clearance and delivery of shipments without unnecessary delays.
- Maintain accurate and complete documentation and records.
- Minimize avoidable demurrage and detention charges.
- Provide transparent cost reporting and promptly communicate any delays or issues.
- Contribute to business growth by acquiring new clients for customs clearance services.

Compensation

The position offers a competitive salary commensurate with experience, along with commission based on profits generated from new clients brought into the business.

This role is ideal for a detail-oriented professional with strong customs clearance expertise who can manage documentation, compliance, and client relations effectively while supporting business growth initiatives.