Posted Dec 04, 2021 5 views
- Develop and implement an effective sales strategy to achieve targeted sales volume and market share.
- Customer Relationship Management; manage all pre-sales and post-sales activities as per customer requirements.
- Maintain the highest level of customer service and respond to their queries and grievances.
- Conduct business analysis to identify business growth and sales potential track customer preferences and develop a sales forecast.
- Acquire market intelligence, identify new leads, and come up with a strategy to enhance the customer base.
- Ensure that the sales operations team maintains the file of each customer with an updated customer profile, all related communication, sales history, sales contract, service scope in the Customer Account Management Application.
- Coordinate and follow up with internal and external stakeholders (including Project Management Team, Finance, Pre-Sales, Sales, Customers) as per the pre-sales, sales deployment, service, billing requirements.
Requirements:
- Bachelors in Business I Computer Science I Electrical Engineering I Telecommunication.
- Up to 2 years of relevant experience in IT, Telecom or other related services.
- Excellent verbal and written communication skills.
- Highly organized and able to perform well under pressure.
- Strong research & analytical skills.
Skills
Job Details
Cyber Internet Services (Pvt) Limited
Cyber Internet Services Private Limited (CYBERNET) is a leading Internet and Data Communication Network Service Provider in Pakistan. Established in 1997, as a Lakson Group Company, CYBERNET focuses on providing specialized solutions for different enterprise verticals with end to end solutions including single-site or multi-site data and internet connectivity solutions, local or international VPN solutions, back hauling solutions and data center services. The company has offices in 20 cities, offering various technology services to more than 7000 corporate customers in 52 cities and towns of Pakistan. The company offers a range of connectivity options to its enterprise clients from fixed line, GPON, Metroethernet and DSL, to wireless solutions such as Radio and Wimax based services. The company also operates 2 VSAT Ground stations to provide connectivity to the far reaches of Pakistan. CYBERNET employs over 500 people, 60% of whom are engineers providing on-ground support to valued clients across Pakistan. The company operations are also backed by a Network Operations Center and 150 person call center supporting clients on a 24/7/365 basis.
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