Posted Mar 20, 2024 217 views
This is a full-time on-site role for a Customer Support Executive in Lahore. As a Customer Support Executive, you will be responsible for providing online support, customer service and ensuring customer satisfaction.
Responsibilities:
- Answering inbound video calls with greetings.
- Scheduling patient’s appointments.
- Eligibility Verification.
- Appointment Reminders.
- Pre-Authorization & Follow ups.
- Maintaining customer relationships
Requirements:
- Fluent English (Oral and Verbal)
- Excellent Communication Skills (Written and Verbal)
- Computer Literacy (MS OFFICE)
- Online Support Skills
- Patience, Empathy, and Listening Skills
- Ability to Multitask and Work Under Pressure
Working:
- Monday to Saturday
- 5:00 PM to 2:00 AM
- On-site
Benefits:
- 50,000/- to 60,000/-
- Pick & Drop Services To Female Employees
- Performance bonuses
- Comprehensive medical insurance
- Employee of the month recognition
- Annual increments
- Sponsored trips
- Sports and entertainment activities
- Company will provide paid training to the selected candidates at full pay from the date of joining.
Job Details
Cyber System (Pvt) Ltd
Cyber System is a US based organisation, established in 2008, is a leader in customized outsource Software development, Medical Billing, Recruitment solutions, research and human resource services representing clients throughout the world. The core philosophy behind Cyber System is to tackle the business problems and create novel and efficient solutions by utilizing state-of-the-art technology. Cyber System believes in professionalism, business ethics and morality. It aims at long-term relationships based on trust, understanding and good will. Business criteria at Cyber System are many as opposed to profit alone. Here, commitment, sincerity and enthusiasm form the path to professionalism. Effective and regular communication and sanctity of timelines is very important to Cyber System. This leads to the satisfaction of both the Cyber System Team and Cyber System Clients. Aspiring to expand to new sectors, Cyber System aims at rendering its services to many new markets both national and international.
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