• You will be responsible for providing online support, and customer service and ensuring customer satisfaction.
  •  Answering inbound video calls with greetings.
  •  Scheduling patient appointments.
  •  Eligibility Verification.
  •  Appointment Reminders.
  •  Pre-Authorization & Follow-ups.
  •  Maintaining customer relationships

Requirements:

  •  Fluent English (Oral and Verbal)
  •  Computer Literacy (MS OFFICE)
  •  Online Support Skills
  •  Excellent Communication Skills (Written and Verbal)
  •  Patience, Empathy, and Listening Skills
  •  Ability to Multitask and Work Under Pressure

Salary & Benefits:

50,000/- to 60,000/- (depending upon your interview)

Transportation services for female employees, including pick-up and drop-off. Additional benefits such as bonuses, comprehensive medical insurance coverage, recognition as the Employee of the Month, yearly salary increments, sponsored trips, and access to sports and entertainment facilities.

The company will provide paid training to the selected candidates at full pay from the date of joining.

Working Timings:

  • Timings: (05:00pm to 02:00am (Monday to Saturday).

Job Details

Job Channel:
Industry:
BPO
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Mazang, Lahore, Pakistan
Gender:
Female
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
May 25, 2024
Posting Date:
Apr 24, 2024

Cyber System (Pvt) Ltd

BPO · 101-200 employees - Lahore

Cyber System is a US based organisation, established in 2008, is a leader in customized outsource Software development, Medical Billing, Recruitment solutions, research and human resource services representing clients throughout the world. The core philosophy behind Cyber System is to tackle the business problems and create novel and efficient solutions by utilizing state-of-the-art technology. Cyber System believes in professionalism, business ethics and morality. It aims at long-term relationships based on trust, understanding and good will. Business criteria at Cyber System are many as opposed to profit alone. Here, commitment, sincerity and enthusiasm form the path to professionalism. Effective and regular communication and sanctity of timelines is very important to Cyber System. This leads to the satisfaction of both the Cyber System Team and Cyber System Clients. Aspiring to expand to new sectors, Cyber System aims at rendering its services to many new markets both national and international.

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