D4Digital BPO & Services is seeking a motivated Customer Service Representative specializing in lead generation through cold calling within the B2B sector. This role requires a proactive and target-oriented individual who can efficiently engage potential clients, set appointments, and convey product knowledge clearly. The candidate will thrive in a fast-paced environment and demonstrate excellent communication skills to foster business relationships and generate qualified leads. The ideal candidate has at least one year of experience in a similar role and a strong ability to work independently without team management responsibilities. Attention to detail, perseverance, and the ability to adapt quickly in a dynamic workplace are critical for success in this position. The representative will play an essential role in expanding the companys market reach by effectively identifying and contacting prospective clients.
Responsibilities

  • Conduct outbound cold calls to prospective B2B clients to generate new leads and business opportunities.
  • Engage prospects by clearly explaining product features and benefits tailored to their needs.
  • Set and confirm appointments between potential clients and sales teams.
  • Maintain detailed and accurate records of calls, appointments, and client information in the database.
  • Meet and exceed daily and monthly lead generation targets and key performance indicators.
  • Navigate fast-paced environments effectively while managing time and prioritizing tasks.
  • Demonstrate self-motivation by continuously improving call techniques and strategies.
  • Handle objections professionally and work to convert prospects into qualified leads.
  • Collaborate with internal teams to ensure a seamless handoff of qualified leads for follow-up and sales closure.
  • Stay up to date with company products, services, and industry trends to provide accurate information to clients.

Job Details

Total Positions:
1 Post
Job Type:
Job Location:
Gender:
No Preference
Minimum Experience:
1 Year
Apply Before:
Nov 02, 2026
Posting Date:
Oct 01, 2026

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