A reputable telecom company is seeking a Customer Premises Associate to join their team in Rawalpindi. The ideal candidate will be responsible for the installation and troubleshooting of phone lines, internet cables, and TV fiber connections. This role involves direct interaction with customers to resolve complaints and ensure service quality. The position requires hands-on technical skills and the ability to work efficiently in the field.
Key Responsibilities
- Install and troubleshoot phone lines to ensure proper connectivity.
- Perform installation and maintenance of internet cables.
- Handle TV fiber cable installation and resolve related technical issues.
- Address and resolve customer complaints promptly and professionally.
- Work independently in the field, requiring reliable transportation.
Required Qualifications
- A Diploma of Associate Engineering (DAE) with a minimum of three years of education.
- Must own a bike for commuting to various job sites.
- Ability to work full-time on-site in Rawalpindi.
Preferred Qualifications and Benefits
- Candidates with prior experience in telecom installation and troubleshooting will be preferred.
- Competitive monthly salary ranging from Rs. 40,000 to Rs. 80,000 based on experience and skills.
- This is a full-time, in-person position offering stable employment within a leading telecom company.
This opportunity is ideal for technically skilled individuals with a DAE diploma who are comfortable working in the field and have their own transportation. The role offers a chance to develop expertise in telecom infrastructure while providing excellent customer service.