This role involves managing and expanding a portfolio of mass sellers on Daraz, with a focus on onboarding new sellers, optimizing their performance, and fostering long-term partnerships. The position requires serving as the main point of contact for assigned sellers, offering strategic advice on product listings, pricing, promotions, inventory management, and product advertising to boost sales and enhance customer satisfaction. The candidate will monitor key performance indicators (KPIs) such as order fulfillment rate, cancellation rate, and GMV growth, implementing targeted action plans to improve seller performance and ensure compliance with platform policies. Collaboration with cross-functional teams including marketing, logistics, and category management is essential to secure promotional support, resolve operational challenges, and improve the overall seller experience on the platform. Additionally, the role involves identifying market trends, competitive dynamics, and seller pain points to provide actionable insights for platform and policy enhancements.
Key Responsibilities
- Manage and grow a portfolio of mass sellers on Daraz, focusing on seller onboarding, performance optimization, and long-term partnership development.
- Act as the primary point of contact for assigned sellers, providing strategic guidance on product listing, pricing, promotions, inventory management, and product advertising to drive sales and customer satisfaction.
- Monitor seller KPIs such as order fulfillment rate, cancellation rate, and GMV growth, and implement targeted action plans to improve performance and ensure compliance with platform policies.
- Collaborate cross-functionally with marketing, logistics, and category teams to secure promotional support, resolve operational issues, and enhance the seller experience on Daraz.
- Identify market trends, competitive dynamics, and seller pain points to provide actionable feedback to internal stakeholders for platform and policy improvements.
Required Qualifications
- Bachelor’s degree in Business Administration, Marketing, Economics, or a related field.
- Minimum of 1+ years of experience in account management, e-commerce operations, sales, or business development, preferably within marketplace environments.
- Strong understanding of e-commerce fundamentals, including online retail dynamics, digital marketing, and supply chain basics.
- Excellent communication, negotiation, and interpersonal skills with the ability to build trust and influence stakeholders across diverse backgrounds.
- Proactive, data-driven mindset with proficiency in Excel or dashboard tools to analyze seller performance and make informed decisions.
- High adaptability and ability to thrive in a fast-paced, evolving team environment.
Preferred Qualifications and Benefits
- Prior experience working with Daraz or similar e-commerce platforms is highly advantageous.
- Exposure to digital marketing strategies and product advertising within an online marketplace setting is a plus.
- Opportunity to work in a dynamic, collaborative environment with cross-functional teams.
- Chance to contribute to the growth and success of sellers on a leading e-commerce platform, gaining valuable industry experience.
Job Details
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