Customer Services Representative

Dasktech (SMC-Private) Ltd. Verified

Multiple Cities, Pakistan

Posted May 30, 2019 220 views

PKR. 45,000 - 50,000/Month

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Job Description

We are hiring a Customer Service Representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with our Services. 

Customer Service Representative Responsibilities: 

  • Maintaining a positive, empathetic and professional attitude toward customers at all times. 

  • Responding promptly to customer inquiries. 

  • Communicating with customers through various channels. 

  • Acknowledging and resolving customer complaints. 

  • Knowing our Services inside and out so that you can answer questions. 

  • Keeping records of customer interactions, transactions, comments and complaints. 

  • Communicating and coordinating with colleagues as necessary. 

  • Providing feedback on the efficiency of the customer service process. 

  • Ensure customer satisfaction and provide professional customer support. 

Customer Service Representative Requirements: 

  • Bachelor in any Discipline 

  • Proficient in  English written and verbal communication 

  • Must have at least 2 Years Experience in relevant field 

  • Ability to stay calm when customers are stressed or upset. 

  • Experience working with customer support.

Job Details

Total Positions:
6 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Jun 30, 2019
Posting Date:
May 30, 2019
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Dasktech (SMC-Private) Ltd.

Information Technology · 11-50 employees - Islamabad, Rawalpindi

Dask Tech is a dynamic web design, development, eCommerce & hosting, ebay & amazon, brand building company offering diverse and wide range of online services to those looking to succeed in today’s global economy./p

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