Careem is building the Everything App to revolutionize daily life across the Middle East by streamlining transportation, food and grocery ordering, payments, and more. Since its inception in 2012, Careem has empowered over 2.5 million Captains to earn income and served more than 70 million customers across 70 cities in 10 countries, from Morocco to Pakistan. The company nurtures regional talent and entrepreneurs through a vibrant platform. As part of the Careem NextGen Programme, the focus is on developing new engineers and analysts by teaching clean coding, SOLID principles, and reliable system design across Backend, Frontend, Mobile, Data Analysis, MLOps, Infrastructure, Cyber Security, and QA. The Analytics team plays a crucial role by delivering actionable insights that enhance customer experiences and drive business success.
Key Responsibilities:
- Act as the primary liaison for all business data-related inquiries, ensuring clear communication between stakeholders and analytics teams.
- Develop, maintain, and optimize reporting solutions using engineering best practices and a variety of reporting tools.
- Continuously enhance reporting processes and tools to improve efficiency and accuracy.
- Quickly interpret business requirements and develop innovative, data-driven solutions.
- Support specific business units by translating complex datasets into clear, understandable tables, graphs, and written reports.
- Present findings and insights effectively to both technical and non-technical audiences.
- Acquire subject matter expertise to define key business metrics and identify areas for operational improvement.
- Conduct regular data integrity audits to maintain high data accuracy standards.
- Design and evaluate data collection methods, including surveys and opinion polls, to gather relevant information.
- Analyze data related to consumers, competitors, and market trends to support strategic decision-making.
Required Qualifications:
- 2 to 4 years of experience in an analytical role with a strong track record of delivering actionable insights.
- Minimum of 1 year working with business intelligence and visualization tools to create management dashboards.
- Proficient in SQL, including writing complex queries and managing large datasets.
- Strong analytical mindset with excellent problem-solving abilities.
- Self-driven, organized, and able to communicate effectively across diverse teams.
- Comfortable working in complex operational environments with a hands-on approach.
- Detail-oriented, process-driven, and logical thinker with a commitment to data accuracy.
Preferred Qualifications and Benefits:
- Experience with BI tools such as Tableau, MicroStrategy, or Looker is highly desirable.
- Familiarity with programming and data processing technologies like Python, R, Spark, Hive, and data lakes is an advantage.
- Enthusiasm for learning new technologies and contributing to impactful, large-scale products.
Careem offers a dynamic and inclusive work environment where employees can grow by learning from talented peers and contribute to meaningful regional impact. The company supports flexible hybrid work arrangements, including up to 30 days of remote work annually, and provides unlimited vacation days. Additional benefits include comprehensive healthcare coverage and fitness reimbursements for activities such as gym memberships and training classes. Joining Careem means becoming part of a purpose-driven organization committed to innovation, growth, and making a positive difference in the Middle East.