Data Analyst

We are seeking a detail-oriented Data Analyst to join our team. In this role, you will be responsible for collecting, analyzing, and interpreting data to support business decisions and enhance operational efficiency. You will create reports, dashboards, and insights that help drive actionable outcomes across various departments.

Key Responsibilities

- Collect, clean, and analyze data from multiple sources to ensure accuracy and consistency.
- Develop reports, dashboards, and visualizations to effectively present key performance metrics.
- Identify trends, patterns, and anomalies to provide meaningful insights that support strategic decisions.
- Collaborate closely with operations, sales, finance, and PMO teams to understand their data requirements.
- Prepare Management Information System (MIS) reports, track Key Performance Indicators (KPIs), and conduct ad-hoc analyses.
- Support process improvement and optimization initiatives by leveraging data-driven insights.
- Maintain organized datasets and document analysis methodologies to ensure transparency and reproducibility.

Required Qualifications

- Bachelor’s degree in Statistics, Mathematics, Economics, Computer Science, or a related field.
- 1 to 3 years of experience in data analysis, reporting, or business analytics.
- Experience working in BPO, services, or operations analytics is considered an advantage.

Skills and Competencies

- Strong analytical and problem-solving abilities with keen attention to detail.
- Proficiency in MS Excel, Google Sheets, and data visualization tools such as Tableau or Power BI.
- Basic knowledge of SQL, Python, or R is a plus.
- Ability to handle large datasets efficiently.
- Effective communication skills to present insights clearly to both technical and non-technical stakeholders.
- Capability to work independently as well as collaboratively within a team environment.

Preferred Qualifications and Benefits

We offer a competitive salary package along with opportunities for career growth and professional development. Our organization supports continuous learning through training programs and on-the-job coaching. Employees benefit from comprehensive medical coverage including inpatient care, life insurance, and a provident fund. Paid leave options include annual, casual, sick, marriage, maternity, paternity, Hajj, and bereavement leaves. Additionally, we provide Employee Old Age Benefits (EOBI) and promote employee engagement and wellness initiatives to foster a positive work environment.

Location: NASTP, Cantt, Lahore
Shift: EST (Night Shift)

This position is ideal for candidates looking to leverage their analytical skills in a dynamic setting while contributing to business success through data-driven decision-making.