Data Entry / Business Development

Our company is looking for a dedicated Data Entry & Sales Officer to join our team in Karachi on a full-time basis. The successful candidate will be responsible for maintaining accurate company and customer records, managing data entry tasks, following up with customers, generating sales leads, and providing essential support to both sales and operations teams. This role suits individuals with strong computer and communication skills, a keen eye for detail, and a proactive approach to learning and professional growth.

Key Responsibilities

Data Entry & Office Work:
- Accurately enter and maintain customer, shipment, quotation, and sales information.
- Regularly update company records, Excel spreadsheets, databases, and internal systems.
- Prepare and maintain daily and weekly reports to support operational requirements.
- Organize and manage customer information and related documentation.
- Assist with import/export and freight forwarding documentation processes.
- Verify data accuracy and correct any errors promptly.
- Prepare quotations, invoices, reports, and other routine documents as needed.
- Perform general administrative and computer-related tasks assigned by management.

Sales & Customer Follow-Up:
- Contact new and potential customers through telephone, WhatsApp, email, and other communication channels.
- Follow up on inquiries, quotations, and prospective customer leads to nurture business opportunities.
- Support the generation of new sales leads and business development efforts.
- Introduce freight forwarding and logistics services to potential clients effectively.
- Maintain regular communication with customers to ensure satisfaction and ongoing engagement.
- Coordinate closely with sales and operations teams to meet customer requirements efficiently.
- Keep detailed records of leads, calls, follow-ups, quotations, and confirmed transactions.
- Assist the sales team in achieving monthly sales targets through diligent follow-up and support.

Required Qualifications
- Bachelor’s degree or equivalent qualification is preferred; fresh graduates are encouraged to apply.
- Previous experience in data entry, sales, customer service, administration, or logistics is advantageous.
- Proficient in MS Excel and MS Word with strong typing and data entry skills.
- Effective communication skills in both English and Urdu.
- Comfortable using email, WhatsApp, and internet-based applications for communication and data management.
- Strong attention to detail and accuracy in all tasks.
- Excellent follow-up and customer-handling abilities.
- Positive attitude with a willingness to learn, adapt, and grow professionally.
- Ability to work independently as well as collaboratively within a team environment.

Preferred Qualifications and Benefits
Candidates with experience in freight forwarding, shipping, logistics, import & export, courier/cargo, sales & marketing, customer service, or administration will be given preference.

We offer a competitive salary ranging from Rs10,000 to Rs50,000 per month, depending on experience and skills, along with performance-based incentives and commissions. This role provides a professional working environment with opportunities to develop expertise in the freight forwarding and logistics industry. Clear prospects for career growth within the organization are available for motivated individuals.

This is an in-person position based in Karachi with full-time working hours. Interested candidates are encouraged to apply with an updated CV. Only shortlisted candidates will be contacted for further steps.