This role involves maintaining accurate customer records and supporting the sales process through effective communication and data management. The ideal candidate will be responsible for handling customer interactions, primarily through calls, and coordinating closely with the sales team to ensure smooth order processing. Attention to detail and proficiency in data entry are essential to maintain the integrity of company records.
Key Responsibilities
- Maintain and update customer records using Microsoft Excel with accuracy.
- Conduct outbound calls to customers, focusing on B2B communication.
- Collaborate with the sales team to obtain necessary data and assist with order processing.
- Enter and update data promptly and accurately in company systems.
- Verify records regularly to ensure data accuracy and consistency.
Required Qualifications
- Strong proficiency in Microsoft Excel, including the use of formulas and managing multiple sheets.
- Good typing speed with accuracy, ideally between 40 to 50 words per minute.
- Ability to handle B2B calling professionally and effectively.
- Detail-oriented with strong organizational skills to maintain accurate data records.
Preferred Qualifications and Benefits
- This position offers a monthly salary ranging from Rs 25,000 to Rs 40,000.
- The role requires working on-site, providing an opportunity for direct collaboration with the team and hands-on experience with company systems.
Candidates who are comfortable working in a dynamic environment and possess strong communication and data management skills will find this role rewarding.