Data Platform Admin (Remote)

This role is designed for a hands-on data professional with expertise in managing data platforms and production workflows. You will be responsible for troubleshooting issues, enhancing system operations, and ensuring the reliability of the data platform from initial investigation through resolution. Collaborating closely with a small, agile data team, you will operate and secure the platform, manage workflows and integrations, monitor performance, and support testing and release activities. Reporting to the Director of Enterprise Data & Analytics, you will play a vital role in maintaining a scalable, secure, and well-documented data environment that supports the company’s growth.

Key Responsibilities
- Implement and maintain Airflow workflows, including scheduling, managing dependencies, monitoring, alerting, and troubleshooting.
- Develop and support data pipelines and integrations across the data platform, encompassing the data warehouse, transformation layers, and code repositories.
- Configure and maintain platform environments, integrations, and settings to ensure smooth and optimal operation.
- Administer users, roles, permissions, and service accounts, applying least-privilege access and secure credential management practices such as row-level security.
- Monitor pipeline freshness, data volume, and failures; promptly investigate and resolve issues to prevent recurrence.
- Support GitHub workflows, CI/CD pipelines, testing, and documented release processes for platform and pipeline changes.
- Assess downstream impacts of access and configuration changes, coordinating closely with analytics engineers and analysts.
- Document operational procedures, ownership, and recovery steps to maintain platform reliability and knowledge sharing.
- Identify and escalate security risks to executive leadership and actively participate in remediation efforts.
- Perform additional duties as needed to support platform stability and growth.

Required Qualifications
- Experience administering or supporting cloud data platforms and production workflows.
- Proficiency with dbt, data lineage best practices, and stage-dev-prod architecture.
- Strong SQL skills for data validation, pipeline troubleshooting, and warehouse query analysis.
- Working knowledge of Python or similar automation languages.
- Experience with cloud data warehouses such as Snowflake, BigQuery, or Redshift.
- Hands-on experience with workflow orchestration, scheduling, monitoring, alerting, and recovery processes.
- Ability to build scalable data systems and pipelines.
- Experience configuring platform environments, integrations, users, roles, permissions, and service accounts.
- Familiarity with Git, collaborative testing, and release management practices.
- Strong troubleshooting skills, thorough documentation, and consistent follow-through.
- Ability to coordinate platform changes with analytics teams and assess downstream effects.
- Commitment to ongoing security awareness training and adherence to company policies.

Preferred Qualifications and Additional Information
- Experience with Airflow, Snowflake, and Fivetran.
- Familiarity with Microsoft Fabric or Azure services.
- Knowledge of Power BI refresh processes and related data platform dependencies.
- Experience implementing CI/CD pipelines or automated testing frameworks.
- Understanding of APIs, OAuth, service accounts, and secure credential management.
- Background supporting growing companies with evolving systems or acquisitions.
- Experience in IT, VAR, distribution, or supply chain data environments.

Success in this position means quickly detecting and resolving workflow failures, stale data, and unusual data volume changes. Platform configurations, integrations, and access controls are managed securely and consistently. Ingestion workflows have clear ownership, documentation, and recovery procedures. New data sources and integrations are added through repeatable, well-documented processes. Platform and pipeline changes are tested, documented, and coordinated with downstream teams. Analytics engineers and analysts rely on stable, timely data and platform services. Platform operations are thoroughly documented, avoiding reliance on undocumented knowledge held by any single individual.

Our company is committed to fostering an inclusive environment where employees are empowered to achieve their best. Guided by core values such as empathy, collaboration, excellence, and ownership, we have been recognized as one of the best places to work by Inc. and Crain’s. We offer a remote, international position with working hours aligned to US Eastern Time, Monday through Friday, 9 AM to 5 PM ET.

We are an equal opportunity employer dedicated to diversity and inclusion. All qualified candidates will receive consideration without regard to legally protected characteristics.