Posted Aug 13, 2025 115 views
A Delivery Manager with over 15 years of experience will lead the execution of large and complex programs in Hyderabad, ensuring timely delivery within budget while maintaining high-quality standards. This role involves managing a portfolio valued between $3-5 million, making critical operational and logistical decisions, and establishing governance frameworks that engage both internal teams and customer stakeholders. The Delivery Manager will drive innovation, optimize delivery processes, and nurture strong client relationships to achieve business goals and support digital transformation initiatives.
Key Responsibilities
Drive compliance with delivery plans, standards, and best practices, including software engineering, infrastructure management, RACI matrix, and RAID logs, to deliver high-quality solutions. Provide thought leadership to foster innovation and develop solutions that improve business performance. Manage the portfolio’s P&L, supporting annual growth targets of 10-15%. Lead digital transformation programs focused on service enhancements and value creation, proposing innovative ideas beyond conventional delivery approaches.
Build and lead a team of 60-100 associates, offering mentorship and promoting engagement to strengthen organizational capabilities. Optimize delivery processes within budget constraints, applying financial strategies to enhance cost efficiency and profitability. Collaborate closely with key client stakeholders to ensure delivery aligns with expectations, conducting regular milestone reviews to inform decision-making. Actively participate in Steering Committee meetings.
Forecast business needs and market trends by engaging clients to analyze data and recommend UST services that address gaps. Manage domain-specific project challenges and validate customer strategy roadmaps. Recommend suitable technology frameworks and solutions, guide solution teams, and liaise with customer technology officers. Develop profitability models, pricing strategies, and integrated commercial proposals to improve margins.
Independently manage accounts valued at $3-5 million, working alongside account teams to align plans. Plan and oversee large, complex projects, proactively identifying risks and implementing mitigation strategies. Manage managers effectively, resolve conflicts transparently, and maintain positive stakeholder relationships. Handle escalations, vendor management, invoicing, and payment collection efficiently.
Consolidate and validate estimates, conduct resource planning, and analyze the impact of scope changes. Promote knowledge management and continuous sharing across projects. Identify deviations in requirements gathering and leverage UST’s solution accelerators. Customize services to client needs, develop complex solutions and proofs of concept, and establish standards for existing services. Track and report SMART benefits to ensure sustained program impact.
Required Qualifications
Minimum of 15 years’ experience in IT project delivery, including significant roles as Delivery or Program Manager. Proven ability to manage large, complex projects and distributed teams. Strong stakeholder management and leadership skills. Expertise in project management tools such as JIRA, MS Project, and Confluence. Proficiency in methodologies including Agile, Waterfall, and DevOps. Solid understanding of business strategy, financial planning, budgeting, and Intellectual Property Rights (IPR). Effective communication skills for reporting on project progress, cost control, quality, and risk management. Experience managing external contracted resources and optimizing project timelines.
Preferred Qualifications and Benefits
Experience in U.S. or UK banking and financial services domains is highly desirable, with knowledge of regulatory compliance, core banking systems, and digital banking platforms. The role demands the ability to thrive in fast-paced, client-driven environments.
UST is a global digital transformation solutions provider with over 20 years of experience partnering with leading companies worldwide. With more than 30,000 employees across 30 countries, UST is dedicated to embedding innovation and agility into client organizations, delivering impactful solutions that touch billions of lives.
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UST Global
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