Deployment Supervisor (Security Guards)

Swift Property Management Services Pvt. Ltd

Karachi , Pakistan

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Posted 51 minutes ago Report Job

The Security Supervisor will oversee the deployment and management of security guards across multiple client sites, ensuring adequate staffing, effective shift coordination, discipline, attendance, and adherence to company policies and client expectations. This role requires hands-on supervision, regular site visits, and close coordination with both clients and internal teams to maintain high standards of security operations.

Key Responsibilities

Guard Deployment & Management
- Manage the daily deployment of security guards at all assigned client locations.
- Ensure guards are placed promptly according to approved manpower requirements.
- Arrange replacements for guards in cases of absenteeism, emergency leave, or resignation.
- Maintain accurate and up-to-date deployment schedules and manpower records.

Site Supervision
- Conduct regular and surprise visits to client sites to monitor operations.
- Ensure guards comply with assigned duties, dress codes, and security standard operating procedures (SOPs).
- Monitor guard performance, discipline, punctuality, and alertness.
- Address operational issues on-site and escalate significant concerns when necessary.

Attendance & Shift Management
- Oversee daily attendance and shift handovers to ensure smooth transitions.
- Manage day and night shifts effectively, including overtime, weekly offs, and leave replacements.
- Prepare and submit accurate attendance and overtime reports to HR and administration.

Client Coordination
- Maintain professional relationships with clients and site representatives.
- Address client complaints promptly and ensure timely resolution.
- Coordinate new deployment requirements and adjust manpower as needed.
- Collect and relay client feedback regarding security guard performance.

Reporting & Compliance
- Submit daily deployment and attendance reports to management.
- Keep detailed records of guard deployments, site visits, and incident reports.
- Verify that guards possess valid identification (CNICs), uniforms, and necessary documentation.
- Report any security incidents, misconduct, or operational irregularities immediately.

Recruitment & Training Coordination
- Work closely with HR to facilitate recruitment and replacement of security guards.
- Ensure new recruits receive proper site orientation and understand emergency procedures.
- Identify training needs and coordinate refresher sessions for existing guards.

Required Qualifications
- Minimum education level: Intermediate; Bachelor’s degree preferred.
- 3 to 5 years of experience in security operations, guard deployment, or manpower management.
- Experience in a private security company or facilities management organization is preferred.

Required Skills
- Strong skills in manpower deployment and workforce management.
- Excellent communication and client-handling abilities.
- Proven leadership and problem-solving capabilities.
- Ability to manage multiple sites simultaneously.
- Proficiency in MS Excel, reporting, and attendance management systems.
- Capacity to work under pressure and handle emergency situations effectively.

Preferred Qualifications and Benefits
- Age range: 25 to 40 years.
- Company-provided fuel and bike maintenance.
- Paid leaves.
- Life and health insurance coverage.
- Enrollment in EOBI (Employees’ Old-Age Benefits Institution).

Compensation
- Monthly salary range: Rs. 45,000 to Rs. 55,000.

Additional Information
- Work location: On-site, in person.
- Applicants should be prepared to address guard shortages and provide required manpower promptly.

This role is ideal for a proactive individual with strong operational management skills and a commitment to maintaining high security standards across multiple client sites.