Deputy Manager – Human Resources

This role involves supporting the HR Manager in planning, coordinating, and executing human resource functions to ensure smooth HR operations and compliance with organizational policies. The position emphasizes the effective use of digital management systems to enhance organizational processes, maintain data integrity, and automate workflows. The ideal candidate will contribute to strengthening HR operations within a dynamic, multi-project environment, ensuring alignment with broader organizational goals.

Key Responsibilities

HR Operations and Administration:
Manage daily HR activities including maintaining employee records, personnel files, attendance tracking, leave management, employment contracts, and staff documentation. Ensure all processes are accurate, confidential, and completed in a timely manner.

Recruitment and Selection:
Coordinate the end-to-end recruitment process, from vacancy announcements and candidate screening to shortlisting, interviews, reference checks, and onboarding, adhering to approved procedures.

Digital HR Systems and Workflow Management:
Administer and operate online HRMS/ERP platforms covering employee profiles, attendance, leave applications, approvals, performance appraisals, contract tracking, and HR reporting. Maintain data accuracy, provide user support, and ensure effective digital workflow implementation.

Digital Transformation and Systems Coordination:
Assist in transitioning manual HR processes to digital platforms by identifying workflow improvements, troubleshooting system issues, and collaborating with IT teams, software consultants, and relevant departments to optimize system functionality and user adoption.

Cross-Functional Systems Integration:
Work closely with Finance, Operations, IT, and programme teams to align HR information and workflows with payroll, budgeting, employee entitlements, approvals, and other organizational management systems.

Performance Management:
Facilitate staff appraisals, probation reviews, and performance improvement initiatives, ensuring timely completion of all related documentation, including through online platforms.

HR Policies and Compliance:
Support the implementation and regular review of HR policies and procedures in line with applicable labor laws and organizational standards.

Compensation and Benefits:
Coordinate payroll inputs, staff entitlements, insurance, benefits, contract renewals, and employee-related documentation in collaboration with Finance and Operations teams.

HR Reporting and Data Analytics:
Prepare periodic HR reports, maintain accurate HR databases, analyze workforce data, and generate management reports to support informed decision-making.

Employee Relations and Capacity Building:
Assist with grievance handling, disciplinary procedures, staff orientation, and training on HR policies and digital systems, ensuring fairness, confidentiality, and professionalism.

Team Coordination:
Provide guidance to HR team members, monitor task progress, and ensure timely delivery of HR outputs across multiple offices and projects.

Required Qualifications

A Master’s degree in Human Resource Management, Business Administration, Management Sciences, or a related field is essential. Candidates should have a minimum of 5 to 7 years of relevant HR experience, preferably within the development sector or a multi-project organizational setting. Proven expertise in HRMS/ERP platforms, online workflow management, digital personnel records, and HR reporting is required. A practical understanding of integrated organizational systems—including HR, Finance, attendance, payroll, and approval workflows—is also necessary.

Preferred Qualifications and Benefits

While not explicitly stated, experience working in digital transformation initiatives and cross-functional collaboration within complex organizations is highly advantageous. The role offers an opportunity to contribute to organizational growth through the enhancement of HR systems and processes in a supportive, multi-disciplinary environment.