Deputy Manager, Learning & Development

Indus Hospital & Health Network

Lahore , Pakistan

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The Deputy Manager, Learning & Development plays a crucial role in enhancing the skills and competencies of employees by planning, developing, and implementing comprehensive learning initiatives. This position involves assessing training needs, designing annual training programs, and coordinating various learning activities including employee orientation and leadership development. The role also requires monitoring the effectiveness of training interventions, maintaining accurate records, and collaborating closely with departmental leaders to address competency gaps. The Deputy Manager ensures compliance with mandatory training requirements, manages training budgets, and supports continuous professional growth aligned with the organization’s vision, mission, values, and quality management system.

Key Responsibilities

- Conduct Training Needs Assessments (TNA) to identify skill gaps and development opportunities across departments.
- Develop and implement annual training plans that align with organizational goals and employee development needs.
- Coordinate and facilitate employee orientation programs to ensure smooth onboarding experiences.
- Design and deliver leadership development initiatives to build management capabilities within the organization.
- Monitor and evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.
- Maintain accurate and up-to-date training records, dashboards, and reports for management review.
- Collaborate with departmental heads to identify competency gaps and recommend appropriate learning solutions.
- Ensure compliance with all mandatory training requirements and regulatory standards.
- Manage training budgets efficiently to maximize resource utilization and impact.
- Support continuous employee development initiatives in line with the Indus Hospital & Health Network’s vision, mission, values, and quality management system.
- Uphold the organization’s commitment to a safe and ethical workplace by adhering to policies against Sexual Exploitation and Abuse, including participating in rigorous background checks and controls.

Required Qualifications

- Bachelor’s degree in Human Resources, Education, Business Administration, or a related field.
- Proven experience in learning and development, training coordination, or a similar role.
- Strong knowledge of training needs assessment methodologies and instructional design principles.
- Excellent organizational and project management skills.
- Ability to collaborate effectively with cross-functional teams and senior leadership.
- Proficiency in maintaining training records and using learning management systems or related software.
- Strong communication and facilitation skills, with the ability to engage diverse audiences.
- Commitment to upholding ethical standards and organizational values.

Preferred Qualifications and Benefits

- Advanced degree or certification in Learning and Development, Training, or Human Resources is an advantage.
- Experience in the healthcare sector or non-profit organizations is preferred.
- Familiarity with quality management systems and compliance frameworks.
- Opportunities for professional growth and development within a reputable health network.
- A supportive work environment that values continuous learning and ethical practices.

Indus Hospital & Health Network is committed to providing a safe and respectful workplace. All candidates will undergo thorough background checks as part of the recruitment process to ensure the highest standards of integrity and professionalism.