Deputy Manager SFE (Sales Force Effectiveness)

CCL Pharmaceuticals is a global life sciences and healthcare company with over six decades of experience and operations in more than 20 countries. We are dedicated to expanding access to trusted healthcare solutions and enabling healthier, happier lives through high-quality, science-backed products. At CCL, we foster a culture of growth, collaboration, and innovation, where your personal development is valued as much as your contributions. Joining our team means becoming part of a purpose-driven organization that empowers individuals to learn, lead, and make a meaningful impact on healthcare worldwide.

Key Responsibilities

In this role, you will support Sales Force Effectiveness (SFE) and commercial performance across CCL Pharmaceuticals’ international markets. Your main focus will be analyzing field force productivity, territory coverage, customer segmentation, CRM adoption, and sales performance to identify opportunities for enhanced commercial execution. You will assist in territory optimization, promotional planning, budget monitoring, and standardized SFE reporting. Collaborating closely with country and cluster teams, you will work to strengthen field force effectiveness, improve resource utilization, and enable data-driven commercial decisions. Additionally, you will drive consistency in SFE processes, reporting standards, and performance measurement, while identifying opportunities for reporting automation and continuous improvement.

Required Qualifications

- Bachelor’s or Master’s degree in Business Administration, Marketing, Pharmaceutical Sciences, Data Analytics, or a related field.
- 4 to 6 years of relevant professional experience, preferably within the pharmaceutical industry.
- Proven experience in Sales Force Effectiveness, Commercial Excellence, Sales Operations, or Business Analytics.
- Solid understanding of territory alignment, customer segmentation and targeting, call planning, and field force performance measurement.
- Hands-on experience with CRM systems, sales reporting, KPI dashboards, and commercial performance analysis.
- Advanced proficiency in Microsoft Excel; familiarity with Power BI is an advantage.
- Strong analytical and problem-solving skills, with the ability to interpret data and translate insights into actionable recommendations.
- Experience working across multiple markets or with geographically dispersed sales teams is beneficial.

Preferred Qualifications and Benefits

This position offers the opportunity to collaborate closely with Country and Cluster Heads, Commercial Operations, Marketing, and other stakeholders across international markets. You will contribute directly to improving sales force effectiveness and commercial performance, supporting CCL’s Patient First commitment by enabling more meaningful healthcare professional engagement.

Our culture is built on transparency, inclusion, and a performance-driven mindset that connects individual contributions to organizational success. We value integrity, collaboration, passion for growth, and innovation as core principles guiding everything we do.

We provide learning and development opportunities to support continuous growth, exposure to cross-functional and international commercial projects, and a collaborative environment that encourages accountability and innovation. This role offers a chance to grow within a global pharmaceutical organization dedicated to making a positive impact on healthcare worldwide.

CCL Pharmaceuticals is an equal opportunity employer committed to fostering an inclusive workplace that respects diverse backgrounds, perspectives, and experiences. All applicants are considered based on merit, qualifications, and organizational needs.