Deputy Manager Terminal Operations

A leading multipurpose terminal operator managing port berths under a long-term concession with Karachi Port Trust (KPT) is seeking a Deputy Manager Planning. This role is vital for ensuring efficient planning of yard, berth, and vessel operations to meet daily operational demands and deliver services aligned with customer expectations. The position also oversees terminal operating system management, including timely maintenance and switchover between TOS servers to maintain service resilience. Coordination with the port authority for maintenance dredging and preventive maintenance of terminal equipment is essential to ensure uninterrupted operations. The Deputy Manager Planning will play a key role in optimizing terminal capacity, minimizing downtime, and supporting the achievement of terminal performance targets.

Key Responsibilities

Operational Planning & Coordination:
Develop and implement both short-term and long-term planning strategies to optimize terminal space, equipment, and workforce utilization. Collaborate closely with departments such as operations, yard, quay, gate, engineering, and maintenance to meet operational and customer requirements efficiently. Coordinate with shift managers, vessel planners, yard planners, and gate planners to streamline container and cargo movement within the terminal. Maintain effective communication with line agents regarding berth and vessel planning. Monitor vessel and voyage data to ensure accurate and timely updates in the system, preserving live data integrity. Supervise the generation and accurate entry of vessel profiles into the ship library, considering layout, hatch lids, reefer slots, and stacking weights. Ensure all planning activities comply with Standard Operating Procedures (SOPs) and manage the planning team accordingly. Oversee the timely receipt and processing of vessel import EDI or MDB files, ensuring 100% compliance with ship operator instructions and Verified Gross Mass (VGM) requirements.

Capacity Planning & Optimization:
Continuously monitor terminal capacity to maintain optimal productivity, identifying bottlenecks or constraints. Analyze performance data to improve throughput, space utilization, and equipment efficiency. Develop contingency plans to address operational disruptions such as port congestion, adverse weather, or equipment failures, minimizing delays.

Resource Allocation:
Align container and cargo loading/unloading schedules, stacking plans, and equipment deployment with vessel arrivals, customer needs, and terminal constraints. Ensure efficient allocation of labor, equipment, and storage space to meet operational demands, especially during peak periods. Collaborate with equipment management to maintain availability and functionality of terminal equipment, reducing downtime.

Forecasting & Reporting:
Maintain accurate and timely vessel performance reports and billing events, distributing them regularly. Ensure the production and transmission of final vessel EDI files to ship operators, agents, or subsequent terminals. Monitor ship reporting files and verify shift logs daily. Develop forecasts based on historical data, market trends, and customer requirements to anticipate future terminal demands. Generate daily, weekly, and monthly planning reports highlighting key metrics such as cargo volume, resource utilization, and operational performance. Provide regular updates and reports to senior management, aligning with terminal goals.

Continuous Improvement:
Identify opportunities to enhance planning processes and terminal operations to boost productivity and reduce costs. Participate in initiatives aimed at improving workflows, resource management, and overall efficiency. Collaborate with IT and systems teams to implement or upgrade planning tools and software for better decision-making.

People Management Responsibilities

Team Supervision & Leadership:
Lead and supervise a team of planners responsible for yard and vessel planning. Conduct regular team meetings to review progress, address issues, and ensure alignment with operational objectives. Ensure all planning staff are proficient with relevant software and industry best practices. Foster a culture of continuous learning and innovation within the team. Address performance issues promptly and implement improvement plans when necessary. Facilitate effective communication between the planning team and other operational departments. Uphold discipline and administrative standards, including attendance, breaks, overtime, leave policies, and dress code. Monitor and manage individual and team performance, ensuring accountability. Promote ongoing training, development, and mentoring for junior staff. Ensure compliance with Quality, Occupational Health, Safety, and Environmental standards. Encourage a motivated, engaged, and positive team environment.

Required Qualifications
- Bachelor’s or Master’s degree in Logistics, Supply Chain Management, Business Administration, Customs, or a related field (minimum 16 years of education).
- At least 5 years of experience in planning, logistics, or terminal operations, including a minimum of 2 years in a supervisory or management role.
- Proficiency in English (reading, writing, and speaking).
- Additional certifications in customs operations or terminal management are advantageous.

This position offers the opportunity to contribute significantly to a key player in Pakistan’s maritime trade, working in a dynamic environment focused on operational excellence and continuous improvement.