Customer Support Representative

Join Desknock, an established leader in Business Process Outsourcing with a diverse portfolio spanning multiple domains. With our onshore office in Canada and a roster of loyal clients, we are seeking a dedicated Business Sales Executive to meet the evolving needs of our Canadian clientele. We offer an attractive salary package and enticing incentives for the right candidates. Ideal applicants are energetic, self-motivated, and possess strong computer skills. If you're ready to drive sales success in a dynamic environment, apply now!

Preferred Qualifications for This Role:

Prior sales experience is essential, demonstrating a proven track record of success.
Strong customer handling skills, with the ability to engage effectively and build rapport.
Availability for night shifts, ensuring round-the-clock support for our clientele.
Proficiency in delivering high-quality sales service through phone interactions.
Exceptional organizational skills, capable of maintaining schedules and tracking client interactions.
Diligent in preparing and submitting daily task reports to ensure transparency and accountability.
Ability to address customer inquiries, questions, and concerns promptly and professionally.
Excellent time management skills, adept at prioritizing tasks and meeting deadlines effectively.

Requirements and Qualifications

Excellent English Speaking skills
Excellent customer handling skills
Previous experience in sales.
Strong phone verbal and communication skills including active listening.
Adaptability to work in a fast-paced environment.
Intermediate computer handling, browsing, data entry, and processing skills
Ability to multi-task, set priorities and manage time effectively.

If you're an energetic, self-motivated individual with a passion for sales and customer support ( In & outbound calls) and a commitment to delivering exceptional service, we want to hear from you! Join us at Desknock and be part of a dynamic team dedicated to driving success for our clients and our company.

To apply, please submit your resume and cover letter detailing your relevant experience and why you're the ideal candidate for this position. We look forward to welcoming you to our team!

Note: This position is based in Canada and requires night shifts. Only candidates with the required qualifications and availability will be considered.