DevOps Engineer

Simplex Technology Solutions is the driving force behind the commerce platform powering some of the world’s largest restaurant brands. Our platform supports global QSR and F&B leaders by managing websites, mobile apps, self-ordering kiosks, call-centre ordering, delivery, and loyalty programs. Built on AWS, it handles high transaction volumes with 99.99% uptime across the Middle East and Europe. We are seeking a senior DevOps Engineer with extensive AWS expertise to maintain and enhance the platform’s speed, reliability, and security as we continue to scale.

Key Responsibilities
- Build and manage the AWS infrastructure core, including EC2, ECS/EKS, Lambda, RDS/Aurora, S3, VPC, CloudFront, Route 53, and IAM, ensuring scalability, high availability, and multi-region resilience.
- Containerize workloads using Docker and deploy them on ECS/EKS with secure, optimized images.
- Own and maintain CI/CD pipelines using GitHub Actions, integrating SonarQube for quality and security gating to uphold high standards.
- Implement Infrastructure as Code using Terraform and automate operational tasks such as provisioning, scaling, and backups with Bash and Python scripting.
- Ensure platform observability and reliability through metrics, logs, traces, SLOs, and on-call support, while maintaining security best practices.
- Proactively identify and mitigate risks related to cost, capacity, and reliability, and keep runbooks updated to enable team-wide operational continuity.

Required Qualifications
- Minimum of 8 years of hands-on experience in DevOps, cloud engineering, or Site Reliability Engineering (SRE), with deep expertise in AWS core services.
- Strong proficiency with Docker and container orchestration platforms such as ECS, EKS, or Kubernetes.
- Practical experience managing CI/CD workflows using GitHub Actions, including integration of quality and security tools like SonarQube.
- Expertise in Infrastructure as Code tools such as Terraform or CDK, along with automation scripting skills in Bash and Python.
- A proactive, solution-oriented mindset with excellent teamwork skills; committed to documentation, knowledge sharing, and uplifting colleagues.
- A security-first approach ingrained in daily work, ensuring secure code, pipelines, and infrastructure.

Preferred Qualifications and Benefits
- AWS certifications such as DevOps Engineer or Solutions Architect are highly desirable.
- In-depth knowledge of Kubernetes (EKS), observability tools like Grafana, Prometheus, or Datadog, and experience with FinOps or cost optimization strategies.
- Familiarity with regulated and audit-ready environments, including standards like ISO 27001, SOC 2, and PCI-DSS.

At Simplex, you will have real ownership of a platform that processes millions of orders for well-known brands, making a tangible impact at scale. We foster an AI-first culture, integrating tools like Claude (Anthropic) into daily workflows to accelerate writing Infrastructure as Code, pipelines, scripts, and runbooks, as well as troubleshooting. Our team prioritizes automation over firefighting and values engineers who continuously improve the entire system. Join us to be part of a forward-thinking environment where your expertise drives meaningful innovation.