Virtual Assistant , Customer Services, Digital Marketing

Devs Data Entry

Multiple Cities, Pakistan

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Posted 2 days ago 38 views Report Job

PKR. 50,000 - 50,000/Month

This position includes managing multiple responsibilities across customer relationship management, digital marketing campaigns, and administrative functions. You will lead a team of 20 individuals, ensuring smooth communication, timely task completion, and project coordination. The role requires excellent organizational skills, the ability to handle various customer interactions through chat platforms and live chat, and the capability to optimize digital advertising efforts using Google Ads and Facebook Ads Manager. Additionally, experience with SEO tools, keyword research, and Google Analytics will help maximize content performance and website traffic. Your contributions will be critical in driving customer satisfaction and enhancing our companys digital footprint.
Responsibilities

Develop and maintain positive relationships with customers by managing communication across multiple channels including email, chat, and social media.
Manage scheduling and calendar activities to coordinate appointments, meetings, and deadlines efficiently.
Support content creation and optimization by utilizing SEO tools and keyword research to improve website rankings and engagement.
Oversee digital advertising campaigns using Google Ads and Facebook Ads Manager to maximize reach and performance.
Analyze marketing data and Google Analytics reports to track campaign effectiveness and provide actionable insights.
Perform data entry and maintain accurate records to support administrative and operational needs.
Manage social media accounts, including content scheduling, publishing, monitoring, and engagement tracking.
Utilize Content Management Systems (CMS) to update and maintain website content regularly.
Coordinate and supervise the work of a 20-person team, ensuring adherence to project timelines and quality standards.
Handle customer queries and resolve issues promptly to maintain high customer satisfaction.
Prepare reports and presentations for management to communicate progress, challenges, and outcomes.
Assist with the design and creation of marketing materials using tools such as CANVA.
Maintain confidentiality and handle sensitive information with integrity and professionalism.
Continuously improve workflows and processes to enhance team productivity and operational efficiency.
Stay updated with the latest digital marketing trends and best practices to bring innovative ideas to the team.