Digital Communications & Media Manager

The Social Media Manager will be responsible for managing the end-to-end operations of 10 to 15 social media accounts across various PDA brands and platforms. This role involves overseeing the scheduling, publishing, monitoring, and performance analysis of content to ensure consistent and effective brand presence. The manager will work closely with internal teams to maintain account security, moderate comments, and provide detailed reports on social media performance metrics.

Key Responsibilities
- Own and manage the publishing calendar, ensuring posts are scheduled and published across all accounts at optimal times.
- Maintain and secure all social media accounts in compliance with the PDA Media Governance Policy and credential management rules.
- Monitor all social media channels daily, recording and logging all published content for accuracy and accountability.
- Analyze social media performance data, including reach, engagement, and growth metrics, and prepare comprehensive reports.
- Collaborate with the Head of Content to handle comment moderation and escalate issues as needed to maintain community standards.

Required Qualifications
- Bachelor’s degree in Marketing, Mass Communication, Digital Media, Public Relations, or a related field.
- A minimum of 4 years of relevant experience managing multi-account social media operations, with final experience requirements to be confirmed with the Chief of Staff.
- Proven expertise in using scheduling, publishing, and analytics tools for platforms such as Facebook, Instagram, TikTok, X (formerly Twitter), LinkedIn, and YouTube.
- Strong discipline and process orientation to reliably execute publishing schedules and maintain account security.
- Data literacy with the ability to interpret social media metrics and produce clear, actionable performance reports.
- Experience in channel monitoring, comment moderation, and escalation coordination to uphold brand reputation.

Preferred Qualifications and Additional Information
- Candidates with 8 or more years of experience will be given preference.
- This position is classified as Grade-10 within the organizational pay scale.
- There is one vacancy available for this role.
- The application deadline for this position is November 11, 2026.

This role offers an opportunity to lead social media strategy and execution across multiple brands, requiring a detail-oriented and analytical professional who thrives in a fast-paced digital environment.