Digital Communications Officer (Polio Programme)

The United Nations Volunteers (UNV) is seeking a Digital Communications Officer to support the Polio Programme in Pakistan. This volunteer role focuses on enhancing community-centered digital communication efforts to combat misinformation and improve vaccine acceptance. The officer will develop engaging digital content, implement targeted campaigns, and leverage AI-enabled tools to strengthen communication strategies. Responsibilities include supporting social listening activities, responding to misinformation, and building the capacity of communication teams. This position offers a unique opportunity to contribute to a critical global health initiative while gaining valuable experience in a diverse UN environment.

Key Responsibilities

- Support the development and implementation of digital communication and social behaviour change (SBC) activities aligned with Polio Programme priorities.
- Create and adapt engaging, audience-focused digital content across multiple platforms, including multilingual materials, using A/B testing to optimize messaging and engagement.
- Collaborate with local staff to co-create pre-bunking and debunking content in local languages, utilizing myth-versus-fact formats, trusted voices, and storytelling tailored to priority audiences.
- Assist in developing communication content aimed at addressing misinformation and strengthening trust in vaccination.
- Plan and execute targeted digital campaigns across social media and other relevant digital channels.
- Monitor digital engagement and campaign performance, providing insights to adjust strategies based on data and audience feedback.
- Support social and community listening activities to identify emerging concerns, misinformation, and communication trends.
- Analyze and synthesize digital and community feedback to inform communication responses.
- Contribute to timely communication responses to misinformation and rumors, coordinating with relevant teams to ensure consistent, evidence-based messaging.
- Promote the responsible and ethical use of digital and AI-enabled tools in communication efforts.
- Develop guidance notes, standard operating procedures (SOPs), and toolkits on ethical AI use in SBC.
- Facilitate trainings and workshops for Polio Eradication Initiative (PEI), SBC, and communication teams on AI applications, misinformation management, and digital analytics.
- Produce a field-ready AI & Digital SBC Playbook including templates, message banks, and troubleshooting guides.
- Support the creation of dashboards for real-time performance monitoring.
- Document lessons learned and good practices from UNICEF–JICA collaboration for internal knowledge sharing and potential replication.
- Coordinate with JICA-supported health and community engagement programmes to align AI-enabled digital SBC approaches and share behavioural insights.
- Support visibility efforts for Government of Japan and JICA funding vaccine procurement under PEI.
- Engage actively in UNV activities, promote volunteerism, and contribute to knowledge sharing through articles and participation in reflection activities.

Required Qualifications

- Proven experience in digital communication and content development.
- Ability to create engaging digital content tailored to diverse audiences.
- Strong knowledge of social media platforms and digital campaign strategies.
- Skills in social listening and managing misinformation.
- Experience in capacity building and facilitating training sessions.
- Familiarity with ethical use of AI in communication.
- Strong analytical skills to monitor and evaluate campaign performance.

Preferred Qualifications and Benefits

- Experience working in multicultural or international settings, particularly within UN or global health initiatives.
- Opportunity to contribute meaningfully to a high-impact global health mission focused on polio eradication.
- Exposure to advanced digital communication tools, including AI-enabled platforms.
- Professional development through collaboration with UNICEF, JICA, and other partners.
- Engagement in a dynamic, multicultural UN environment that supports volunteerism and knowledge exchange.

This volunteer assignment offers a valuable chance to support Pakistan’s efforts to eradicate polio by strengthening digital communication strategies that build community trust and vaccine acceptance. Applicants are encouraged to review the position requirements carefully before applying. The deadline for applications is November 5, 2026.