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Posted Sep 29, 2021 5 views
PKR. 60,000 - 70,000/Month
- Must have 5 years experience on USA/UK based campaigns.
- Training coaching and leading call center representatives as they provide support for customers.
- Answering representatives questions, guiding them through difficult calls or issues.
- Leading team meetings, asking questions to better understand the calls representatives and receiving, educating and coach workers regarding processes and practices and explain expectations to employees.
- Preparing reports and analyzing call center data to improve processes, ensure resources and properly allocated and maximize efficiency and customer satisfaction.
Skills
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Rotating
Gender:
Male
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
5 Years
Apply Before:
Oct 30, 2021
Posting Date:
Sep 29, 2021
Digitech Outsourcing Solution PVT LTD
BPO · 101-200 employees - Lahore
We are a BPO company providing Call Center BPO services to clients around the world.
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