This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Mar 12, 2021 1 views
PKR. 50,000 - 60,000/Month
Answer calls and provide the required information by resolving queries.
- This task is performed by following standards of the company and maintaining premium quality of services.
- Address all complaints of the customers and make sure that they are resolved in time and within the given guidelines
- Perform troubleshoot when required Assist and guide customers with all the required knowledge of the services and goods. P
- Supervise the unresolved complaints and ensure that they are resolved in the given time frame by keeping the needs of the customer in mind.
- Analyze the client's requirement after conversation with them and recommend products, plans or services that will match their needs Keep a track of the potential customers and their requirements
- Take follow up of all outbound calls Ensure premium level of client satisfaction in one phone call.
Skills
Job Details
Industry:
Functional Area:
Total Positions:
4 Posts
Job Shift:
Third Shift (Night)
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Apr 12, 2021
Posting Date:
Mar 12, 2021
Digitech Outsourcing Solution PVT LTD
BPO · 101-200 employees - Lahore
We are a BPO company providing Call Center BPO services to clients around the world.
What is your Competitive Advantage?
Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Similar Job Titles
Customer Services / Collection Officer / AR
Al Emad Call Center, Karachi, Pakistan
Posted Apr 24, 2024I found a job on Rozee!
Muzammil Baig
Digital Marketing Manager
IT Services Group
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Ali Aziz
CEO
Shopistan
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Zohaib Ali
Marketing Manager
Digital Online Devices
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Aqib Irshad
Head of HR, Training & OD
FINCA
