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Phone Support Agent (Inbound)

Digitech Outsourcing Solution PVT LTD Verified

Lahore , Pakistan

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Posted Nov 26, 2020

PKR. 40,000 - 45,000/Month

  • Manage large amounts of inbound calls in a timely manner
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Skills

Counter Billing h Operations Management American Acssant

Job Details

Industry:
BPO
Functional Area:
Client Services & Customer Support
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Dec 27, 2020
Posting Date:
Nov 26, 2020

Digitech Outsourcing Solution PVT LTD

BPO · 101-200 employees - Lahore
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We are a BPO company providing Call Center BPO services to clients around the world.

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