Posted Jan 23, 2019
Role & Responsibilities
- Maintain telecommunication/PABX system
- Prepare weekly review of all calls being made, maintain employee and visitor logs for reporting
- Attend customers’ queries and complaints and take prompt action to ensure maximum customer satisfaction
- Ensure appropriate housekeeping at floor to maintain productive ambience
- Gather requirement from employees regarding ordering inventory for official purpose and supervise inventory stock levels
- Prepare lower staff duty schedules, leave plans and monitor their over times and client entry register
- Attend to lower staff queries and ensure timely resolutions
- Ensure appropriate housekeeping at floor to maintain productive ambience
- Provide feedback to lower staff on their performance against expectations; guide, coach and counsel them for performance maximization
- Provide office supplies (Stationery & kitchen supplies) for staff and maintain adequate stocks; task includes ordering new supplies, identifying new suppliers and obtaining the best price for Alert
- Process invoices for the team including validating and obtaining authorization for payment
- Assist in administration work related to office
Qualifications and Education Requirements
At least bachelor’s degree from a reputable local or international University
Preferred Skills
- Self-starter with ability to take initiative and multi task.
- Knowledge of MS Office including Access, Word, Excel and Power Point preferred.
Skills
Job Details
Dignosco is a social enterprise that creates Human Capital through specialized Management Consultancy & College Counseling solutions across Emerging Markets.I had moved back to Pakistan after having spent 6 years in the US and was shocked to see that most private schools and universities were struggling with their students college placements. The most noticeable factors for the decline in admissions to leading universities globally and the college placements for the average student across emerging markets were lack of awareness about higher education opportunities, minimal one-on-one guidance opportunities, and lack of credible counseling resources. It was in this context that I launched Dignosco in 2009 as a social enterprise focused on human capital creation through a Facebook group Dignosco is a social enterprise that provides College and Career Counseling across Pakistan, North America, Europe, Middle East and Far East Asia. We have offices in Lahore and Karachi led by a team of young professionals with background in Social Sciences Research, Investment Banking, Asset Management and Private Equity. They have attended Yale, Oxford, UCL, NYU, National University of Singapore and LUMS.
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