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Job Description

  • If you are looking for a role that you can grow and develop your skills – then this is the role for you.
  • You will be guided and exposed to multiple technologies and work within a team that is open to sharing knowledge, guiding, and mentoring.
  • With that said, you need to be committed and willing to push yourself and go above and beyond.
  • You will be exposed to an extensive array of state-of-the-art technology and equipment with the latest and greatest tools of the trade.
  • You will work closely alongside the Sales Management team helping to excite and educate customers with your technical know-how; with the objective of acquiring new clients.  
  • This role will suit a positive, flexible, and results-driven individual who takes ownership of tasks through to completion and enjoys working in a fast-paced and ever-changing environment.

Skills required are

  • Background and understanding of technical cloud-based MSP workspace and environment.
  • Debugging issues for various flavors of Windows, Linux, Mac.
  • Server administration (2008,2012,2016,2019)
  • Domain Controllers, Active Directory, DNS, DHCP.
  • RMM tools (Kaseya, SolarWinds, RMM, Ninja)
  • Monitoring alerting tools (Atera, NPM, SAM, DPA, PRTG, ManageEngine, Cacti, Zabbix)
  • Alerts configurations and escalations (email, ,SMS etc)
  • Backups (SolarWinds, Acronis, Symantec, Veeam, Veritas, etc)
  • Virtualization concepts (KVM, Citrix, VMware ESXi, Hyper-V)
  • Private/Public/Hybrid cloud concepts (AWS, Azure, Google, O365, GSuite)
  • OS patching/updating tools (SCCM, SCOM, WSUS, WDS)
  • Proxy gateways/firewalls (Cisco ASA, McAfee, Barracuda, PFSense, TMG Forefront)
  • Networking concepts (Switching, Routing, TCP/IP, OSI, VLAN, etc)
  • Experience with Enterprise Antivirus Software (Sophos, TrendMicro, Kaspersky)
  • Good understanding of software and hardware techniques for x86 virtualizations.
  • Analyzing system logs and identifying potential issues with computer systems.
  • Talk to clients through a series of actions, either via phone, email, or chat, until they’ve solved a technical issue.
  • Highly technical, organized, and have excellent communication and people skills.
  • A highly motivated individual who thrives in a fast-paced environment.
  • Comfortable in both local and global working environments.
  • Responsibility for documenting the configuration of the system.
  • A friendly, positive, and customer-driven attitude
  • Effectively multitask and manage competing priorities
  • Team player - ready to contribute whatever it takes or play any role on a team to get the job done
  • Excellent time management & organizational skills

Education Required:

  • At least four years BSc. engineering degree (Electrical/Telecom/Computer)
  • Preferred certifications (will be a plus) CCNA, MCSE, MCSA, MCITP, MOS, HCNA, HCIA, CCNA-SECURITY, SolarWinds SCP, VMWare, Veeam, O365

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
Job Type:
Job Location:
No Preference
Minimum Education:
Degree Title:
At least four years BSc. engineering degree (Electrical/Telecom/Computer)
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Nov 03, 2020
Posting Date:
Oct 03, 2020
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dinCloud Pakistan (Private) Limited

BPO · 1-10 employees - Islamabad, Rawalpindi

pApoyo Tech Pvt Limited is offshore BPO solutions provider and a leading exporter of IT solutions. With an exponential growth rate and a current resource pool of over 400 highly qualified and trained personnel, we offer global operational capabilities with 24/7 support for all our clients and ope ...Read More

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