Apply For This Job

Close

Job Description

  • If you are looking for a role that you can grow and develop your skills – then this is the role for you.
  • You will be guided and exposed to multiple technologies and work within a team that is open to sharing knowledge, guiding, and mentoring.
  • With that said, you need to be committed and willing to push yourself and go above and beyond.
  • You will be exposed to an extensive array of state-of-the-art technology and equipment with the latest and greatest tools of the trade.
  • You will work closely alongside the Sales Management team helping to excite and educate customers with your technical know-how; with the objective of acquiring new clients.  
  • This role will suit a positive, flexible, and results-driven individual who takes ownership of tasks through to completion and enjoys working in a fast-paced and ever-changing environment.

Skills required are

  • Background and understanding of technical cloud-based MSP workspace and environment.
  • Debugging issues for various flavors of Windows, Linux, Mac.
  • Server administration (2008,2012,2016,2019)
  • Domain Controllers, Active Directory, DNS, DHCP.
  • RMM tools (Kaseya, SolarWinds, RMM, Ninja)
  • Monitoring alerting tools (Atera, NPM, SAM, DPA, PRTG, ManageEngine, Cacti, Zabbix)
  • Alerts configurations and escalations (email, ,SMS etc)
  • Backups (SolarWinds, Acronis, Symantec, Veeam, Veritas, etc)
  • Virtualization concepts (KVM, Citrix, VMware ESXi, Hyper-V)
  • Private/Public/Hybrid cloud concepts (AWS, Azure, Google, O365, GSuite)
  • OS patching/updating tools (SCCM, SCOM, WSUS, WDS)
  • Proxy gateways/firewalls (Cisco ASA, McAfee, Barracuda, PFSense, TMG Forefront)
  • Networking concepts (Switching, Routing, TCP/IP, OSI, VLAN, etc)
  • Experience with Enterprise Antivirus Software (Sophos, TrendMicro, Kaspersky)
  • Good understanding of software and hardware techniques for x86 virtualizations.
  • Analyzing system logs and identifying potential issues with computer systems.
  • Talk to clients through a series of actions, either via phone, email, or chat, until they’ve solved a technical issue.
  • Highly technical, organized, and have excellent communication and people skills.
  • A highly motivated individual who thrives in a fast-paced environment.
  • Comfortable in both local and global working environments.
  • Responsibility for documenting the configuration of the system.
  • A friendly, positive, and customer-driven attitude
  • Effectively multitask and manage competing priorities
  • Team player - ready to contribute whatever it takes or play any role on a team to get the job done
  • Excellent time management & organizational skills

Education Required:

  • At least four years BSc. engineering degree (Electrical/Telecom/Computer)
  • Preferred certifications (will be a plus) CCNA, MCSE, MCSA, MCITP, MOS, HCNA, HCIA, CCNA-SECURITY, SolarWinds SCP, VMWare, Veeam, O365

Job Details

Industry:
BPO
Functional Area:
Total Positions:
1 Post
Job Shift:
Rotating
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
At least four years BSc. engineering degree (Electrical/Telecom/Computer)
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Nov 03, 2020
Posting Date:
Oct 03, 2020
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

dinCloud Pakistan (Private) Limited

BPO · 1-10 employees - Islamabad, Rawalpindi

pApoyo Tech Pvt Limited is offshore BPO solutions provider and a leading exporter of IT solutions. With an exponential growth rate and a current resource pool of over 400 highly qualified and trained personnel, we offer global operational capabilities with 24/7 support for all our clients and ope ...Read More

Similar Job Titles

Senior Support Service Engineer

Ascertia (Pvt) Ltd., Lahore, Pakistan
Posted Oct 19, 2020

IT Service Delivery Coordinator

Great Sys, Lahore, Pakistan
Posted Sep 29, 2020

IT Service Desk Support

DR.Essalab.org, Multiple Cities, Pakistan
Posted Oct 19, 2020
View All