Dispatch Associate
Location: Civic Center, Bahria Town Phase 4, Rawalpindi
Working Hours: 10:00 AM – 7:00 PM (Morning Shift)
Employment Type: Full-Time, On-Site
Metropolitan Warehouse and Delivery is seeking a detail-oriented and organized Dispatch Associate to support daily dispatch and logistics operations. The role involves coordinating driver schedules, tracking shipments, maintaining accurate records, and ensuring effective communication with drivers, brokers, and customers. The ideal candidate will have good communication skills, basic computer proficiency, and a keen interest in learning about US trucking and logistics processes.
Key Responsibilities
- Coordinate daily dispatch activities and assist with driver scheduling to optimize delivery efficiency.
- Communicate effectively with drivers, brokers, and customers regarding load assignments, pickup times, and delivery updates.
- Track shipments and monitor load status to ensure timely pickups and deliveries.
- Maintain accurate dispatch records and update information in internal systems promptly.
- Assist in preparing and organizing dispatch documents, including load details and delivery information.
- Follow up on delays, scheduling changes, and other operational issues to minimize disruptions.
- Maintain professional communication with drivers and other stakeholders to foster smooth operations.
- Support the logistics team with administrative tasks related to dispatch and overall operations.
Required Qualifications
- Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field.
- 1 to 2 years of relevant experience in dispatching, logistics, transportation, or supply chain operations.
- Proficient in English communication, both written and verbal.
- Basic computer skills, including familiarity with Microsoft Excel, email, and online systems.
- Strong organizational skills with a high attention to detail.
- Ability to multitask, prioritize work effectively, and collaborate within a team environment.
- Willingness to learn US trucking, freight dispatching, and logistics procedures.
Preferred Qualifications and Benefits
- Previous experience in dispatching, logistics, customer service, or administrative roles is advantageous but not mandatory.
- Opportunity to gain hands-on experience in US logistics and dispatch operations.
- Work within a professional and supportive environment that encourages learning and career growth.
- Competitive salary based on skills, experience, and suitability for the role.
- Salary offered: Rs100,000 per month.
This position requires on-site presence at the Civic Center in Bahria Town, Rawalpindi, with a consistent morning shift schedule. Metropolitan Warehouse and Delivery is committed to providing a productive workplace where employees can develop their skills and advance their careers in the logistics industry.