Dispatch Executive
Location: Civic Center, Bahria Town Phase 4, Rawalpindi
Timings: 10:00 AM – 7:00 PM (Morning Shift)
Job Type: Full-Time, On-Site
Metropolitan Warehouse and Delivery is seeking a detail-oriented and organized Dispatch Executive to support daily dispatch and logistics operations. The successful candidate will coordinate driver schedules, track shipments, maintain accurate records, and communicate effectively with drivers, brokers, and customers to ensure timely and efficient delivery processes. This role requires good communication skills, basic computer proficiency, and a keen interest in learning about US trucking and logistics operations.
Key Responsibilities
- Coordinate daily dispatch activities and assist with driver scheduling to optimize route efficiency.
- Communicate with drivers, brokers, and customers regarding load assignments, pickup times, and delivery updates.
- Track shipments and monitor load status to ensure timely pickups and deliveries.
- Maintain accurate dispatch records and update information in internal systems regularly.
- Assist in preparing and organizing dispatch documents, including load details and delivery information.
- Follow up on delays, scheduling changes, and other operational issues to minimize disruptions.
- Maintain professional communication with drivers and other stakeholders to foster smooth operations.
- Support the team with administrative tasks related to dispatch and logistics operations as needed.
Required Qualifications
- Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field.
- 1–2 years of relevant experience in dispatching, logistics, transportation, or supply chain operations.
- Proficient in English communication, both written and verbal.
- Basic computer skills, including Microsoft Excel, email, and online systems.
- Strong organizational skills with great attention to detail.
- Ability to multitask, manage priorities effectively, and work collaboratively within a team.
- Willingness to learn US trucking, freight dispatching, and logistics procedures.
Preferred Qualifications and Benefits
- Previous experience in dispatching, logistics, customer service, or administration is advantageous but not mandatory.
- Competitive salary package based on skills, experience, and suitability for the role.
- Opportunity to gain hands-on experience in US logistics and dispatch operations.
- Professional and supportive working environment that encourages learning and career growth.
- Access to ongoing learning and development opportunities to enhance your skills and advance your career.
This position offers a valuable opportunity for individuals looking to build a career in logistics and dispatch within an international context. If you are organized, communicative, and eager to develop expertise in US freight and trucking operations, this role is an excellent fit.