Dispatch Intern

CodeTeck is seeking a dedicated Dispatch Intern to join its team at the NFC Housing Society (Phase 1) office in Lahore. This is an onsite, full-time position requiring a commitment of 48 hours per week, primarily during night shifts. The specific off day will be determined after the interview process.

The successful candidate will work closely with the Operations Department, acting as a key liaison with security guards. The role involves monitoring guard activities, addressing operational issues promptly, and ensuring all assigned duties are completed efficiently and on time. Comprehensive training on the company’s internal system will be provided to support the candidate in performing their responsibilities effectively.

Key Responsibilities:
- Maintain professional, polite, and respectful communication with guards at all times.
- Monitor guard activities to ensure assigned tasks are completed properly and promptly.
- Respond immediately to any issues by contacting the relevant guard or user to resolve the matter.
- Draft clear, professional emails as needed to communicate updates or concerns.
- Uphold a courteous and professional demeanor, avoiding any rude or unprofessional behavior.
- Listen attentively to any problems raised by guards and work to resolve them quickly.
- Maintain accurate records and reports using MS Word and MS Excel.
- Collaborate closely with the Operations Department to ensure smooth workflow.
- Efficiently utilize the company’s internal system following training.

Required Qualifications:
- Minimum education level of A Levels or O Levels.
- Fluent or very good command of spoken English.
- Proficient in MS Word and MS Excel.
- Strong communication and problem-solving skills.
- Professional attitude with patience and good listening skills.
- Ability to write professional emails.
- Capability to work long shifts and manage responsibilities effectively.

Training:
Complete training will be provided to familiarize the candidate with the company’s internal system and operational procedures.

Additional Requirements:
Candidates must be able to reliably commute to the Lahore office or plan to relocate before starting work.

This role offers an excellent opportunity for individuals looking to gain hands-on experience in operations support within a professional environment. If you are responsible, communicative, and ready to work in a dynamic setting, CodeTeck welcomes your application.